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Topic Started: Thu Sep 27, 2007 7:29 am (69,142 Views)
Gummy
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Me in 10 years^^^

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Gummy
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Me in 10 years^^^

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Gummy
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Me in 10 years^^^

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Gummy
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Me in 10 years^^^

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Gummy
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Me in 10 years^^^

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Gummy
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Me in 10 years^^^

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Gummy
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Me in 10 years^^^

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Gummy
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Me in 10 years^^^

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Gummy
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Me in 10 years^^^

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Gummy
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Me in 10 years^^^

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Gummy
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Me in 10 years^^^

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Gummy
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Me in 10 years^^^

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Gummy
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Me in 10 years^^^

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Gummy
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AWOLangel
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Grog Carry Bag, Grog Not Fashion Consultant
Retail | Houston, TX, USA

Customer: “What do you think about this bra?”

Customer’s husband: “Umm… sure.”

Customer: “Okay, should I get this one in white or black?”

Customer’s husband: “I don’t know! I don’t wear them, I just take them off of you!”
All that I am, or hope to be, I owe to my angel mother.--Abraham Lincoln
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AWOLangel
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What Goes Around Comes Around
Library | New Jersey, USA

Me: “Reference Desk, how may I help you?”

Caller: “I have been waiting for a book for months, and it’s overdue.”

Me: “Okay, I can put it on hold for you and that will trigger our system to call the person who has it out.”

Caller: “I can’t believe that you let people do this. It’s so rude! Don’t people understand that maybe someone else might be waiting to read that book?”

Me: “Ma’am, I understand. Could you please tell me your name and the title of the book?”

Caller: *tells me her name and the book title*

(I type in her name, click “Place Hold” and enter the title. An error message pops up: “Cannot place hold. This title is already checked out to this patron.”)

Me: “Ma’am… there seems to be a problem. I can’t place the book on hold for you because you are the one who has it checked out.”

Caller: “What? WHAT?! That is impossible! How could that be? I never checked that book out!”

Me: “Well, it’s out on your card, and it’s quite overdue. I’m going to have to ask you to return it, because there are people waiting to read it.”
All that I am, or hope to be, I owe to my angel mother.--Abraham Lincoln
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AWOLangel
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An Expensive Temper Tantrum, Part 2
Wireless Phone Retail Store | Nashville, TN, USA

(Back story: I sold a woman four phones on a family plan for her and her 3 teenage daughters. She insisted that she be put on the 500 minute plan (the smallest family plan). I informed her that most teenagers can use 500 minutes in a week and begged her to take a larger plan.

She refused and became quite angry and belligerent with me for suggesting “that her daughters were not responsible adults.” I noted on her account that she was advised of all overage charges and that there were to be no refunds on the account for overage charges. One month later she returns purple faced and on the verge of a stroke with her $3,200 phone bill.)

Customer: “I need these charges taken off.”

Me: “No, I explained the overage scale to you when you activated your phone, and begged you to take a larger plan. You insisted this was the one you needed and I cannot refund any of the charges.”

Customer: “F**k you then, and f**k [cellular provider]. Cancel my account!”

Me: “I’ll be happy to deactivate your phones but unfortunately that does not release you from your contract. There will be a $240.00 charge for each phone on the account for breaking your contract and you will still be responsible for the current charges.”

(The customer suddenly throws her phone at my head. I duck and it smashes into the wall in a million pieces.)

Customer: “F**K [cell phone provider]! F**K YOU, AND F**K ALL OF YOU A**HOLES TOO!”

(Inexplicably, the last part was directed at the other customers waiting patiently for her to finish. She then proceeds to storm out to her car, a brand new Lexus SC 430. She redlines the engine, drops it into gear and hits a lamp post hard enough to shatter every piece of glass in the car as well as almost tearing the front half of the car off.)

Customer: *comes back in the store* “Can I use your phone?”

Another Customer: “Karma’s a b**ch, ain’t it?”
All that I am, or hope to be, I owe to my angel mother.--Abraham Lincoln
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AWOLangel
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An Expensive Temper Tantrum
Pet Store | Arkansas, USA

(I was cashiering and couldn’t help but overhear a woman screaming and waving her receipt at my Store Director in front of the exit/entrance to the store.)

Customer: “This is ridiculous! I came to see if the food I buy is cheaper than at [competitor] and it is. But they always give me a free bag after I get a certain amount of points!”

Director: “I know they do. But we aren’t them, we simply don’t do that.”

Customer: “Well why not?!”

Director: “We just don’t. It’s not my decision to make.”

Customer: “UGH!” *rips up the receipt and throws it in the directors face* “FINE THEN, I’LL BUY FROM [competitor] INSTEAD!!”

Director: “Okay, have a nice day!” *waves pleasantly and walks over to me to give me change that I needed*

Me: “Did she just leave without getting a refund for those five 40 lb. bags of dog food?”

(Note: this comes to approximately $125 without tax.)

Director: “Yup, and she ripped up the receipt and didn’t take it with her, which means she has no proof she ever bought the food.”

Me: “…so if she comes back?”

Director: *smiles wide* “Tell her that you need to see the proof.”

(The woman never returned for her refund. Thanks for the $125, lady.)
All that I am, or hope to be, I owe to my angel mother.--Abraham Lincoln
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AWOLangel
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Crimes of Opportunity
Tech Support | Beaverton, OR, USA

Me: “What seems to be the problem?”

Young customer: “My wireless connection isn’t working. Can you take a look at it?”

Me: “Sure, no problem.”

(I get his laptop set-up and test the wireless. It picks up the store wireless with no problem.)

Me: “Well, pal it looks like your laptop is working just fine. It’s possible that it could be your router that’s the problem.”

Young customer: “I don’t have a router. I was just using a neighbor’s. They left and all the other signals are weak or locked.”

Me: “Then there is not a lot I can do for you, pal.”

Young customer: “Can’t you sell me a new wireless card so I can get a better signal?”

Me: “Yeah, sure, but that’s illegal. It’s considered theft of services to use someone’s connection without their permission.”

Young customer: “No, it’s not. If they didn’t want people using it, they would lock it.”

Me: “Yes, yes it is illegal. If I was to steal your car because you left it unlocked, and got caught. I would still go to jail.”

Young customer: “That’s different.”

Me: *sigh* “Sure it is. You have a nice day.”

Young customer: *storms off*
All that I am, or hope to be, I owe to my angel mother.--Abraham Lincoln
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AWOLangel
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Someone Seriously Needs A Time-Out
BBQ Restaurant | New York, NY, USA

(I was in line at a Texas-style BBQ restaurant that serves you counter-style. A Wall Street-type dressed in a very expensive designer business suit is two people ahead of me.)

Counter guy: “What can I get you?”

Customer: “I need two pounds of moist brisket, wrapped up to go.”

Counter guy: “Sorry, we just ran out.”

Customer: *slams fist on counter* “AAGGHH, F***! What the f***?!”

Counter guy: ”Um…. I’m sorry sir. We still have plenty of the lean brisket.”

Customer: ”I don’t want the f***ing lean brisket. I came all the way here for the moist. I can’t f***ing believe this s***! What the f***?”

Counter guy: “Sir…”

Customer: ”Ahh, s***! I can’t believe I came all the way the f*** up here for this s***. Of course you’re out! Why wouldn’t you f***ing have the moist? Ahh!”

Counter guy: “Sir, really, we have the lean and its still very good.”

Customer: “But I don’t want the lean, I came for the moist. S***! This f***ing sucks!”

Counter guy: “C’mon, sir, just try the lean. I’m sure you’ll like it.”

Customer: “No, I won’t! I want the moist. How the f*** can you be out? F***!”

Counter guy: *offers a free sample of lean brisket* “I’ll give you some to try. Please, sir, just try it.”

Customer: “Fine! I’ll try the d*** lean!”

(He takes a bite.)

Customer: *completely calm* “Yeah. Yeah, that’s not bad at all. I’ll take two pounds to go, please.”
All that I am, or hope to be, I owe to my angel mother.--Abraham Lincoln
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