 Wanted: New forum members! Do you have the right stuff to be an arch-angel member? Must be:
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| Tweet Topic Started: Thu Sep 27, 2007 7:29 am (69,266 Views) | |
| AWOLangel | Fri May 22, 2009 6:07 pm Post #15181 |
 
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Cheapskates: FAIL Grocery Store | New Brunswick, Canada Customer: “Hey, can I get these rolls at a discount?” Me: “No, I’m sorry sir, it’s only 6:00. We don’t discount the bags until right before close.” Customer: “Well, the girl last night let me do it!” Me: “Sir, I was working last night, and no, I did not.” Customer: “Alright, it was the night before! That girl!” Me: “Richard?” Customer: *slinks away* |
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All that I am, or hope to be, I owe to my angel mother.--Abraham Lincoln | |
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| AWOLangel | Fri May 22, 2009 6:07 pm Post #15182 |
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Guilt Trip: FAIL Retail | Denver, CO, USA Customer: “Hey, you guys sell fish food and supplies, but do you have any fish?” Me: “No, sorry sir, we don’t sell pets.” Customer: “Where do they sell pets?” Me: “A pet store?” Customer: “Is there one of those near here?” Me: “Uhm, I really don’t know.” Customer: “Will you take me to it?” Me: “… no?” Customer: “Sam Walton would take me to it!” Me: “Sam Walton is dead.” |
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All that I am, or hope to be, I owe to my angel mother.--Abraham Lincoln | |
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| AWOLangel | Fri May 22, 2009 6:08 pm Post #15183 |
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Impersonating Your Boss: FAIL Public Health | Sydney, Australia Woman: “I am speaking on behalf of my boss. He wants a tax statement… what do I need to do?” Me: “You need to put your boss on the phone so I can talk to him about this.” Woman: “No. ” Me: “Sorry?” Woman: “He has given me verbal consent to speak on his behalf.” Me: “Well, unfortunately I wont be able to do that. I will need to speak to your boss directly.” Woman: “Why?” Me: “Because I need to do a security check with him to protect his privacy.” Woman: “What privacy?” Me: “… his personal information.” Woman: “He refuses to deal with you himself.” Me: “Unfortunately he will HAVE to deal with us himself for us to organise this statement for him. Verbal consent is not valid as we hold very private information about our clients.” Woman: *deepens voice, obviously attempting to sound like a man* “Okay then, my name is [boss’ name], I was born on [birthdate] and this is my card.” Me: “I’m sorry ma’am. I know that you are not your boss. We do need to speak to Mr. **** himself. Is there anything else i can help with?” Woman: “F**K YOU!” |
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All that I am, or hope to be, I owe to my angel mother.--Abraham Lincoln | |
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| AWOLangel | Fri May 22, 2009 6:09 pm Post #15184 |
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Customer Service Saves Another Life Grocery Store | Florida, USA Customer: “How many pine nuts are in your ‘Lemon Orzo with Pine Nuts’?” Me: “A good amount, why?” Customer: “Because my husband is allergic, and I was just wondering how much I’d be able to give to him.” Me: “Well, ma’am, do you like your husband?” Customer: “Yes, why?” Me: “Because it could very well kill him.” Customer: “…” Me: *nodding* Customer: “Oh…” |
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All that I am, or hope to be, I owe to my angel mother.--Abraham Lincoln | |
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| AWOLangel | Fri May 22, 2009 6:09 pm Post #15185 |
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It’s Baaccoonnnn!!! Restaurant | Columbus, OH, USA Me: “Hi, what can I get for ya?” Customer: “Yeah, um…do you guys serve breakfast?” Me: “Oh no, sorry, we only serve brunch on Sundays. We have bagels and pastries in the case right there.” *pointing* Customer: “Hmm, no, I really wanted breakfast.” Me: “Sorry, it’s just Sundays.” Customer: “But I smell bacon!” Me: “Yeah, the cook is in the back prepping for the day, and we have some sandwiches with bacon on them.” Customer: “I smell bacon! You serve breakfast! I want a hot breakfast!” Me: “Uh, no… just brunch on Sundays. Our lunch starts at 11:00am if you want to come back.” Customer: “NO! I smell bacon and I want breakfast now!” *storms out* Me: “…” |
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All that I am, or hope to be, I owe to my angel mother.--Abraham Lincoln | |
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| AWOLangel | Fri May 22, 2009 6:10 pm Post #15186 |
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There’s Always Time To Complain Tech Support | Toledo, OH, USA (I overheard my coworker take this call…) Coworker: “Thank you for calling **** tech support, how can I help you?” Caller: “I don’t have time to get into it right now! It’s not working, I’ll call back later!” Coworker: “Okay… thank you for calling!” |
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All that I am, or hope to be, I owe to my angel mother.--Abraham Lincoln | |
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| AWOLangel | Fri May 22, 2009 6:13 pm Post #15187 |
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I Just Called To Say I Hate You Drug Store | Hammond, LA, USA (This conversation happened a week after Hurricane Katrina; the store was understaffed, we had more customers than we could handle, and prescriptions were taking 4-6 days to get filled. I also had a long line at the front of the store and was the only cashier up front.) Me: “Thank you for calling ***, how may I help you today?” Customer: “I just want to let you know how angry I am right now.” Me: “Well, what is the problem, ma’am? ” Customer: “I brought a prescription in four days ago and it still isn’t ready.” Me: “Ok, well hold on while I transfer your call to our pharmacy.” Customer: “No! I already spoke with them and they said there was nothing they could do right now.” Me: “Alright ma’am, well I can transfer you to one of my managers.” Customer: “I don’t want to talk to them, I just want to let y’all know how angry I am right now.” Me: “Look, I understand, would you like me to transfer you to a manager or the pharmacy?” Customer: “I already told you no! I just want to let you know how mad I am right now and that I will not be shopping in your store again.” Me: “Look lady, they pay me $6.00 an hour. I honestly don’t care, but I will be more than happy to transfer you to someone who might! I am the only cashier and have a very long line, I don’t have time for this!” Customer: “I just called to tell you–” Me: *click* |
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All that I am, or hope to be, I owe to my angel mother.--Abraham Lincoln | |
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| AWOLangel | Fri May 22, 2009 6:16 pm Post #15188 |
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No More Teddy In Beddy Toy Store | Milwaukee, WI, USA Me: “Hello, what brings you into [toy store]?” Customer: “Just looking around… all of my grandkids are too old for stuffed animals.” Me: “There are a lot of adults who come in who collect them.” Customer: “I saw a lot of college kids in here over the summer getting them.” Me: “Actually, I have a stuffed animal that I sleep with every night.” Customer: “You know what you need to do… you need to get yourself a man!” |
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All that I am, or hope to be, I owe to my angel mother.--Abraham Lincoln | |
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| AWOLangel | Fri May 22, 2009 6:17 pm Post #15189 |
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Even Owners Have A Stupid Quota, Part 3 Restaurant | Levittown, PA, USA (One night while working a busy dinner shift, a elderly couple shows up in my section, at a table that just left. I had assumed that the hostesses were just busy and sat them immediately.) Me: “Welcome to *****, what can I get you to drink?” Them: “We’ve been sitting here for 10 minutes? What took you so long?” (I knew that I had cleared the table not more than 5 minutes ago.) Me: I’m terribly sorry, we’re awful busy. Now, what can I get you tonight?” (They order coffee and water, with extra cream. I get their coffee as fast as possible, but have to make a second trip for the creamer. Before I can let them know I’ll be right back…) Them: “That took forever! What’s wrong with you? It’s never taken this long before. Where’s our creamer?!” (I calm them down enough to get away from the table and get the creamer. I am gone less than 30 seconds.) Them: “This is the worst service I’ve ever had! I can’t believe they would hire you! This isn’t enough creamer!” Me: “I’m terribly sorry, but I am trying my best to satisfy your dining needs. If you don’t feel that my service is adequate, please feel free to request another waiter.” (I walk away to take care of my other tables. Shortly thereafter, the owner calls me over.) Owner: “What did you say to those people?” Me: *repeat the story to him* Owner: “Okay, who sat them?” Me: “I don’t know. They just showed up. I thought a hostess did.” Owner, to hostess: “Who sat that couple?” Hostess: “They sat themselves.” Owner, to customers: “You sat yourselves while we have a 20 minute wait?” Customers: “Well, there was an empty table!” Owner: “Get the f*** out of my restaurant!” |
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All that I am, or hope to be, I owe to my angel mother.--Abraham Lincoln | |
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| AWOLangel | Fri May 22, 2009 6:18 pm Post #15190 |
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Even Owners Have A Stupid Quota, Part 2 Retail | Pennsylvania, USA (A customer spent about 15 minutes asking every employee where the 9 inch taper candles were located that she bought the last time she visited the store. All the while, she was holding onto a 10 inch taper candle. Our store never carried a 9 inch taper candle–they only come in 6, 8, 10, 12 and 15 inches. The store owner is observing the customer during this whole time.) Customer: “I want to talk to the manager!” Manager/wife of the owner: “How may I help you?” Customer: “I know I bought 9 inch taper candles here before. Show me where they are located.” Wife of the owner: “I am sorry, but we have never sold a 9 inch taper candle. They do not come in that size.” Customer: “I know you had them, where are they!” (The owner reaches out and grabs the 10 inch taper from the customer’s hand. He bites off 1 inch of the taper and hands it back to the customer.) Owner: “THERE IS YOUR 9 INCH TAPER CANDLE!” Customer: *to the wife of the owner* “I want to talk to the OWNER!” Wife of the owner: “You just did.” |
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All that I am, or hope to be, I owe to my angel mother.--Abraham Lincoln | |
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| AWOLangel | Fri May 22, 2009 6:19 pm Post #15191 |
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Even Owners Have A Stupid Quota Grocery Store | Taunton, MA, USA (A customer gives me a Canadian quarter. I refuse to accept it. He gets angry.) Me: “Sir, I can’t accept this quarter. It’s Canadian.” Customer: “So? I got it from somewhere in the US so you must accept it.” Me: “No sir, I can not. My drawer will come up short.” Customer: “It’s not my fault someone gave me this quarter! Why should I take the blame for it? Take the quarter!” Me: “Oh I see, so it is my fault then?” Customer: “YES! Take the quarter!” (I take a quarter out of my pocket and then throw that Canadian quarter across the room to a trash can.) Customer: “Call your manager.” Me, smiling: “I am the owner, sir. How can I help you?” |
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All that I am, or hope to be, I owe to my angel mother.--Abraham Lincoln | |
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| Gummy | Fri May 22, 2009 6:19 pm Post #15192 |
Me in 10 years^^^
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| AWOLangel | Fri May 22, 2009 6:20 pm Post #15193 |
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Even Customers Have A Stupid Quota Library | Texas, USA Customer: “What time is tax assistance here?” Me: “They are here on Tuesdays and Thursdays, from 12 to 2 o’clock.” Customer: “Okay, so they’re here Tuesday through Thursday, from 12 to 2 o’clock?” Me: “No sir, only on Tuesday and Thursday.” Customer: “Okay, Tuesday and Thursday, all day long?” Me: “No sir, only from noon until 2.” Customer: “So, you’re telling me that they are here from noon to 2?” Me: ”Yes.” Customer: “And that’s on Mondays and Tuesdays?” Me: “No, sir… ” (Before I can say anything further, the person behind him explodes…) Another customer: “It’s here on Tuesday and Thursday from 12 to 2! I don’t even know what the @#$% you are asking about, but I’ve figured out what time it happens! What the @#$% is wrong with you?!” Customer: *slinks away* |
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All that I am, or hope to be, I owe to my angel mother.--Abraham Lincoln | |
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| Gummy | Fri May 22, 2009 6:20 pm Post #15194 |
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Me in 10 years^^^
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| Gummy | Fri May 22, 2009 6:20 pm Post #15195 |
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Me in 10 years^^^
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| Gummy | Fri May 22, 2009 6:20 pm Post #15196 |
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Me in 10 years^^^
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| Gummy | Fri May 22, 2009 6:20 pm Post #15197 |
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Me in 10 years^^^
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| AWOLangel | Fri May 22, 2009 6:21 pm Post #15198 |
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They’re Starting To Catch On Retail | Adelaide, Australia Customer: “I thought I should let you guys know your phone isn’t working.” Me: “OK - are you sure you’ve been dialing the correct number?” Customer: “Yes, I’ve been trying 0800-2100 all week, and it never goes through.” Me: “…0800-2100? That’s not our number - our number is ****. If you don’t mind me asking, where did you get 0800-2100 from?” Customer: “Right there, on your door.” *points* Me: “Sir, that’s not a phone number…those are our business hours.” Customer: “I’m going to see this on NotAlwaysRight.com, aren’t I?” Me: “Yes… yes you will. Have a nice day!” |
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All that I am, or hope to be, I owe to my angel mother.--Abraham Lincoln | |
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| Gummy | Fri May 22, 2009 6:21 pm Post #15199 |
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Me in 10 years^^^
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| Gummy | Fri May 22, 2009 6:21 pm Post #15200 |
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Me in 10 years^^^
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