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Topic Started: Thu Sep 27, 2007 7:29 am (69,297 Views)
Gummy
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Me in 10 years^^^

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AWOLangel
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Not Quite Getting What “Return” Means
Grocery Store | Old Bridge, NJ, USA

Customer: “I’d like to return these ice pops.”

Me: “Ok, I just need to see your receipt.”

(I take the box of ice pops.)

Me: “…this is an empty box!”

Customer: “Well, we ate them. Some of them taste good, but some of them had a weird taste, so we threw them out.”

Me: “I can’t give you money back on something you already ate.”

Customer: “Why are you so difficult?! I’m never shopping here again!”
All that I am, or hope to be, I owe to my angel mother.--Abraham Lincoln
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Gummy
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Me in 10 years^^^

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Gummy
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Me in 10 years^^^

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Gummy
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Me in 10 years^^^

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AWOLangel
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Perspiring & Persistent
Retail | Toronto, Canada

Me: *on the phone* “Good afternoon, this is ***, *** speaking, how may I help you?”

Customer: “Hi. I’m looking for a present for my girlfriend. She plays soccer a lot, and I was wondering if you carry Febreeze for her soccer shoes.”

Me: “Uh, yes sure we do.” *start to list varieties*

Customer: “That’s good. I really hope she likes it. Would you like it?”

Me: “Well, it depends on your girlfriend, sir. I may not enjoy the gift, but if you said that she needs it for her soccer shoes then she probably will.”

Customer: “She says she sweats a lot.”

Me: “Oh, well, soccer is a very physical game.”

Customer: “Do YOU sweat a lot?”

Me: “…um, no, not particularly.”

Customer: “So you would not like this gift.”

Me: “No sir, but I’m not your girlfriend.”

Customer: “Would you like to be?”

Me: “…”
All that I am, or hope to be, I owe to my angel mother.--Abraham Lincoln
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Gummy
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Me in 10 years^^^

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Gummy
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Me in 10 years^^^

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Gummy
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Me in 10 years^^^

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AWOLangel
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Self Overflowing Prophecies
Coffee Shop | Iowa City, IA, USA

Customer: “I’d like a large coffee.”

Me: “Okay, that’ll be $1.84. Would you like me to leave some room for cream?”

Customer: “Yes, please.”

(I bring her the coffee with a little bit of room at the top.)

Customer: “You didn’t fill my coffee all the way full!”

Me: “I’m sorry, ma’am. I thought you wanted some room for cream.”

Customer: “I do, but I don’t want you scamming me out of any coffee! If I pay $5 for a cup of coffee, I want my money’s worth!”

Me: “But ma’am, I can’t fill the cup all the way to the top if you want to put cream in the coffee. It will spill over.”

Customer: “I don’t care, just fill it!”

(The customer goes around the corner, out of my view to the cream and sugar counter. She comes back 45 seconds later with a large coffee stain on the front of her shirt.)

Customer: “LOOK AT ME! YOU MADE ME GET COFFEE ALL OVER MYSELF!”
All that I am, or hope to be, I owe to my angel mother.--Abraham Lincoln
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Gummy
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Me in 10 years^^^

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Gummy
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Me in 10 years^^^

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Gummy
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Me in 10 years^^^

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Gummy
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Me in 10 years^^^

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AWOLangel
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The Last Days Of Rasputin
Sign Shop | Columbus, Ohio

(I’m a graphic designer for a small sign shop. When the customer service rep leaves for lunch I’m stuck running the front desk for an hour. Since I mostly work in the back, I’m only trained on how to take orders and payments. On this fateful day the CSR was out sick and the owner had to step out for about ten minutes to run an errand. A man with a thick Russian accent steps into the shop.)

Customer: “I need these now.” *throws a book of zodiac signs down on the counter*

Me: “Okay… what is it you need?”

Customer: “These! These! I talk with your father earlier about this and I need now!”

Me: “Um… my dad doesn’t work here. Do you mean my boss?”

Customer: “Whatever. He said you have done today.”

Me:“Well sir, we are pretty busy right now and we don’t usually guarantee a sign in the same day. I could have it to you tomorrow at the earliest.”

Customer: “I need this, this and this. Now. He said he get them now.”

Me: “I’m sorry, but I don’t really know what you spoke to him about, but he will be back in a few minutes and you can speak with him personally about it.”

Customer: “I need now! He said he get them now! You go make them now!”

Me: “Tell me what you want and I will do my best to make them for you.”

Customer: “He knows. He’ll tell you. Go make them.”

Me: “I told you he is not here right now. If you want to leave the book here, I will talk to him about it and get the order together for you.”

Customer: “DO YOU HAVE LIFE?!”

Me: “Did you just ask if I have a life?”

Customer: “LIFE! LIFE! DO YOU HAVE IT?!”

Me: “Um… yeah. I have a life. It’s in the back of the shop. Please leave.”

Customer: *shouts something in Russian and storms out the door*

Coworker: “What the h*** was that all about?”

Me: “I really don’t know!”
All that I am, or hope to be, I owe to my angel mother.--Abraham Lincoln
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Gummy
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Me in 10 years^^^

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Gummy
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Me in 10 years^^^

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Gummy
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Me in 10 years^^^

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Gummy
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Me in 10 years^^^

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AWOLangel
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DIY Sales
Clothing Stores | New York City, NY, USA

(A woman comes up to the counter where I am manning the register. She has her teenaged daughter in tow.)

Me: “Hi, can I help you?”

Customer: “Yes, we’re just going to get this dress for my daughter. She’s going to her homecoming dance. She finally has a date. For a while we thought she was a lesbian, but then–”

Customer’s daughter: “MOM! ”

Me: “Right then. That’ll be $56.99.”

Customer: “What?! That sign said it was 50% off!”

Me: “Er, I don’t think so. Let me check the system… Sorry, ma’am, our system says it’s full price.”

Customer: “That’s crazy! I saw it with my own eyes!” *walks off*

(I wait on several more customers before the woman comes back, holding a sign that says 50% off, obviously handmade with a marker and a piece of paper.)

Customer: “See? I told you so.”

Me: “Ma’am, where did you get that sign?”

Customer: “I just got it off the rack.”

Me: “Ma’am, those signs are welded to the rack. It’s apparent you just made that.”

Customer: “I’m going to sue you for false advertising!”

Me: “And we’ll sue you for trying to screw us over.”

Customer’s daughter: “Mom, just stop.”

Customer: “We’re leaving!”
All that I am, or hope to be, I owe to my angel mother.--Abraham Lincoln
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