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Topic Started: Thu Sep 27, 2007 7:29 am (69,306 Views)
AWOLangel
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Blood Pressure Go Up, Blood Pressure Go Down
Insurance Call Center | St. Louis, MO, USA

(I’m calling to clarify information on a form this guy sent in.)

Caller: “Do you realize I’m on the ‘Do Not Call During Dinner’ list!?”

Me: “Sir, I’m sorry that–”

Caller: “You f***ing insurance agents! Do you realize that [another insurance company] totally f***ed me over?! Do you realize how much money they cost me? Those f***ing guys got put in jail and now I have to pay more money!”

Me: “Sir, this has nothing to do with–”

Caller: “I do not like being sold things during dinner!”

Me: “Sir, I am not trying to sell you anything–”

Caller: “All you f***ing insurance people just want to roll me over and sodomize me!”

Me: “Sir, this is on behalf of your existing company, and it’s regarding a form you yourself sent in. I have it in front of me now and I just had a few questions.”

Caller: *totally friendly* “Oh! Well, why didn’t you say so?”
All that I am, or hope to be, I owe to my angel mother.--Abraham Lincoln
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AWOLangel
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There Can Be Only One Insane Customer
Bookstore | Oregon, USA

(A guy comes in looking a bit haggard.)

Me: “Hi sir! Can I help you find something?”

Customer: “Let’s move to the back of the store.”

(He takes my arm and we walk to one of the last shelves of the store.)

Customer: “I need a book on immortality.”

Me: “All right - we’ve got science fiction over here…”

Customer: “No, I need to research immortality. I’m immortal. See this scar on my neck? A guy cut me a couple days ago and it’s almost healed. I’m immortal.”

(I stare at the large cut on his neck that is laced together with stitches).

Me: “Um, I’m not sure if we have any books like that.”

Customer: “Well, can you buy me a sword from the store next door?”

Me: “I’m sorry, I’m not allowed to do that.”

Customer: “I promise I’ll pay you back. I’ll give you my ID so you can track me down later and everything. I need a sword.”

Me: “Really, I could get fired for that.”

(The customer looks up and then starts sniffing the air.)

Customer: “They’re coming. I have to go!” *runs out of the store*
All that I am, or hope to be, I owe to my angel mother.--Abraham Lincoln
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AWOLangel
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Rip Van Winkle To The Extreme
Pharmacy | Pittsburgh, PA, USA

Customer: “Hi, I have a rather simple question to ask you.”

Me: “Sure thing. What can I help you with?”

Customer: “Hypothetically speaking, if I wanted to make someone sleep for a really long time, what would I use?”

Me: “Um, just how long are you talking?”

Customer: “Well, I was thinking somewhere around forever.”

Me: “…”
All that I am, or hope to be, I owe to my angel mother.--Abraham Lincoln
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AWOLangel
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Precious Gems, Precious Few Brain Cells
Jewelry Store | Dallas, TX, USA

Customer: “I’m hoping you have a particular red stone that I’m looking for…”

Me: “Oh, garnet?”

Customer: “No..”

Me: “Ruby?”

Customer: “NO! I want red! Those aren’t red!”

Me: “Um…yes, they are.” *shows garnet ring*

Customer: “Oh. Well, it’s a stone that sounds like it should be red.”

Me: “…”

Customer: “I think it’s actually blue…”

Me: “…”

Customer: “What blue stones do you have that sound red?”

Me: “Um…topaz?”

Customer: “No, it’s not that one…”

Me: “Lapis?”

Customer: “No…. Oh! Sapphire! It sounds like it should be red, you know?”

Me: “…no, I’ve never thought that…”

Customer: “Well, it should be!”

Me: “…you know, there is a pink sapphire…”

Customer: “Oh. Who would want that?”

Me: “Not to worry, we don’t have any.”

Customer: “Any sapphires?”

Me: “No, any pink sapphires.”

Customer: “Well, that name should belong to a red stone anyway. They should think about these things when they name them… who would I talk to about that?”

Me: “…Adam?”
All that I am, or hope to be, I owe to my angel mother.--Abraham Lincoln
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AWOLangel
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Just Another April Fool
Home Improvement | Dallas, TX, USA

(A customer notices the Egg Plants we have for sale. They are just eggs with soil and seeds in them; crack the top, water, etc.)

Customer: “These are cool. In time for Easter, eh?”

Me: “Oh yeah. People are liking them, so they’re selling well.”

Customer: “That’s cool. I may have to come back and get a couple for my nieces. BTW, when is Easter?”

Me: “Um, I believe it’s either April 5th or April 12th.”

Customer: “Oh, okay. Is it on a weekend this year?”

Me: “Um, sir… it’s always on a Sunday.”

Customer: “… really?”
All that I am, or hope to be, I owe to my angel mother.--Abraham Lincoln
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AWOLangel
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Twice The Prongs, Half The Brains
Sales | New Jersey, USA

(My dad used to work part time at a tool and garden supply store; this happened around the holidays.)

My dad: “Hello, sir, can I help you?”

Customer: “Yeah, I need and extension cord, but I need one with prongs on both ends.”

My dad: “We don’t sell them. It’s very dangerous to have copper exposed at both ends.”

Customer: “Well, I need one. Can’t you make me one?”

My dad: “No I can’t, sir. It would be extreamly dangerous and unethical for me to make that for you. What do you need this for? Maybe I can help you find something else.”

Customer: “I NEED AN EXTENSION WITH PRONGS ON BOTH ENDS!”

(My dad suddenly figures out why the guy needs a double pronged extension cord.)

My dad: “Let me guess, you put the Christmas lights up backwards?”

Customer: “Yeah…” *stomps off*
All that I am, or hope to be, I owe to my angel mother.--Abraham Lincoln
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AWOLangel
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Right Next To The Yeast Pie
Bakery | Sooke, BC, Canada

Customer: “Where are the bread donuts?”

Boss: “Um, sorry sir? All our donuts are a yeast base.”

Customer: “No, no, bread donuts! YOU DON’T EVEN KNOW YOUR OWN BAKING! BREAD DONUTS!”

Boss: “I’m not sure what you mean. I’m sorry, sir.”

(The customer storms off grumbling to himself and makes it about 10 feet.)

Customer: “Oh! Here they are.”

Boss: “Sir, those are bagels.”
All that I am, or hope to be, I owe to my angel mother.--Abraham Lincoln
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AWOLangel
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Dirty Deeds For Dirt Cheap Clothes
Retail | Auckland, New Zealand

(A customer walks out of our fitting rooms holding a top, and she has an angry look on her face.)

Customer: “This top is dirty, can I get a discount?”

Me: “It just looks like some of your makeup has rubbed off on it; I’m sure it will come out in the wash.”

Customer: “It isn’t makeup - can you give me a discount?”

Me: “Uh, I’m pretty sure it is.”

Customer: *getting louder* “It’s not OK! I dropped it on the ground and stood on it!”

Me: “You stood on it and made it dirty, and you want a discount?”

Customer: “…I’ll just go get another size then…”
All that I am, or hope to be, I owe to my angel mother.--Abraham Lincoln
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AWOLangel
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Fighting Crazy With Crazy, Part 2
Pet Grooming | Australia

(A customer walks in with three cats. One of them is blind, one is shaved and one is dressed as a clown.)

Me: “Um…this is dog grooming.”

Customer: “I know, I want to leave my cats here for a year. I heard this was military school.”

Me: “…I think you want the kennel down the road.”

Customer: “No, there are penguins there! And bacteria!”

Me: “…”

Manager: *to me* “I just went down to the e-coli farm for some sea ice. Want some?”

Customer: *angrily* “WELL I NEVER!” *storms out*

my comment: if this is true, those poor cats
All that I am, or hope to be, I owe to my angel mother.--Abraham Lincoln
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AWOLangel
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Fighting Crazy With Crazy
Tech Support | Texas, USA

(Keep in mind that I’m male with a deep voice. We do not send techs to troubleshoot; troubleshooting has to be done on the phone, then we send a tech to replace parts.)

Me: “Thank you for calling ***. How may I–”

Customer: “Send me a tech to fix my computer.”

Me: “Well, what’s wrong with it?”

Customer: “It’s not working!”

Me: “Well, ok, but in order to get it working again, I would need to know what exactly is wrong.”

Customer: “I just told you it’s not working. Send me a tech to fix it!”

Me: “I’m afraid I can’t do that. I can help you perform some troubleshooting and–”

Customer: “Why the f**k can’t you just send me a tech?”

Me: “Well, like I said, I can’t do that. All I can do is troubleshoot with you on the phone to find out what’s wrong and then–”

Customer: “WELL THAT’S GREAT, A**HOLE! I DON’T CARE WHAT YOU SAY! SEND ME A TECH, NOW!”

Me, fake crying: “Why? Why do you hate me so much? Don’t you know how hard it is for a single mom with 5 kids to make a living?” *sob*

Customer: “???” *hangs up*

(I got written up for that. It was totally worth it though!)
All that I am, or hope to be, I owe to my angel mother.--Abraham Lincoln
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AWOLangel
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Recipe For An Interesting Evening
Retail | California, USA

Female Customer: “Hi there! Where do you keep your ping-pong balls?”

Me: “Right over here.” *walks her over to them*

Customer: “Oh great! Now, where do you sell your Vaseline?”
All that I am, or hope to be, I owe to my angel mother.--Abraham Lincoln
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Gummy
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Me in 10 years^^^

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Gummy
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Me in 10 years^^^

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Gummy
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Me in 10 years^^^

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Gummy
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Me in 10 years^^^

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Gummy
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Me in 10 years^^^

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Gummy
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Me in 10 years^^^

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Gummy
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Me in 10 years^^^

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Gummy
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Me in 10 years^^^

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Gummy
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Me in 10 years^^^

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