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Topic Started: Thu Sep 27, 2007 7:29 am (69,576 Views)
AWOLangel
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History And Cookbooks Are Written By The Victors
Restaurant | Calgary, Alberta, Canada

(An older lady is looking through the buffet, when she comes to our Japanese section. She eyes the sashimi.)

Customer: “Oh! Is this smoked salmon?”

Me: “No ma’am, it’s actually sashimi, the Japanese way of serving fish, so it’s cleaned and served raw.”

Customer: “Raw? That can’t be healthy! Are you sure you are allowed to serve raw fish? Someone could get sick!”

Me: “I can assure you, raw salmon won’t get anyone sick. We have served this for years.”

Customer: “But it’s raw! Someone will get sick! That’s what raw fish does - gets people sick!”

Me: “Ma’am, the Japanese have been eating raw fish for centuries. I think it will be OK.”

Customer: “Well, they also lost World War 2. I don’t think this is safe!”

Me: “…”
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AWOLangel
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Children Should Come With A Manual… Or A Hot Line
Tech Support | Ontario, Canada

Me: *on the phone* “Thank you for calling ****, my name is ****. How can I assist you today?”

Customer: “Yeah, I need some help. My son just shot my TV.”

Me: “Excuse me?”

Customer: “Yeah - he was playing around with a BB gun and shot the center of the TV. It’s dead. I need to know what to do.”

Me: “Well, unfortunately, sir… that’s not something that’s covered under warranty.”

Customer: “Oh, obviously. I know that, but I need to know what to do.”

Me: “I can get you the number of a repair shop near you…”

Customer: “No, I need to know what to do to my son. He shot my f***ing TV. What do I do? Ground him? Spank him?”

Me: “… unfortunately that’s not something I can assist you with, sir.”

Customer: “Oh. Right. Well, I thought I would try anyway.”
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AWOLangel
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Living On The Edge Of Anaphylactic Shock
Coffee Shop | Columbia, MO, USA

(A woman was looking intently at our display case of cookies.)

Me: “Can I help you?”

Customer: “What kind of cookies do you have?”

Me: “Well, right now we have lemon drop and peanut butter chocolate chip.”

Customer: “Oh, I’ll take one of each.”

(I ring her out and she goes on her way. 20 minutes later I get a phone call.)

Me: “Thank you for calling ****, how can I help you?”

Customer: “Yeah, I was just in there and I bought a lemon cookie and a peanut butter chocolate chip cookie and…MY GOD I AM ALLERGIC TO NUTS, and I SWEAR I just ate a nut. Are there any nuts in these cookies?”

Me: “…well, the peanut butter chocolate chip ones have…peanuts in them.”

Customer: “OH MY GOD!” *hangs up*

(Only 2 weeks later I am working again and the same woman walks into my store.)

Customer: *looks at the cookies again* “I’ll take one of those…peanut butter chocolate chip cookies.”

Me: “You realize that those have nuts in them, right?”

Customer: “WHAT?! Well…what about the orange walnut cookies?”

Me: “Those have walnuts in them.”

Customer: “How about the coconut pecan?”

Me: “Yeah, those have pecans in them.”

Customer: “Well, fine. I’ll just have to have one of those white chocolate macadamia cookies then.”

Me: “Look - really the only cookies that we have right now that DON’T have nuts are the sugar cookies.”

Customer: “Well, those are just too boring. Never mind then!”
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AWOLangel
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Hopefully His Poop Is Invisible Too
Fast Food | Ontario, Canada

Customer: “Just give me ketchup and mustard on the cheeseburger.”

Me: “Okay, ma’am.”

(I start to put the ketchup on the burger.)

Customer: “I didn’t ask for ketchup! I want a free cheeseburger now!”

Me: “Oh, I thought you did…”

Customer: “No, I didn’t. Give me a free cheeseburger.”

(I send the other cheeseburger back.)

Customer: “What are you doing?”

Me: “Getting you a new one?”

Customer: “What? Why?” I’m going to eat that one!”

Me: “Well, we can’t give you a free hamburger if you’re going to eat the new one.”

Customer: “Well, it’s for my baby.”

Me: “Ma’am, your order is for here, and you don’t have a baby with you.”

Customer: “Maybe it’s an invisible baby!”

Me: “… have a great day, ma’am.”
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AWOLangel
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University Of Homer Simpson, Part 2
College IT Desk | Oneonta, NY, USA

(A student is dropping a computer off at our college’s IT desk for us to work on.)

Me: “Do you have an administrator password for this machine?”

Student: “Yes, it’s ‘Homer’.”

Me: “Like the author?”

Student: *blank stare*

Me: “… like Homer Simpson?”

Student: “Yeah!”
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AWOLangel
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They Stop Terrorists, Thwart Criminals, and Return Blenders
Call Center | Washington, USA

Customer: *on the phone* “My order number is ****.”

Me: “OK, I’ve got your order up on my screen. How can I help you, sir?”

Customer: “You shipped me this product, and I did not order it.”

Me: “Are you **** of **** Street?”

Customer: “Yes. I was on your website and I selected this product, and hit the ‘Submit Order’ button, but I didn’t order it.”

Me: “When you hit ‘Submit Order’ and get an order number, and an email confirming your order, that means you have submitted an order.”

Customer: “But I haven’t paid for this product, so I didn’t order it.”

Me: “That’s because you selected the ‘Bill Me Later’ option.”

Customer: “Fine. Then guess what I’m going to do? I’m going to keep this product, and I’m never going to pay you for it. Sucker.”

Me: “That’s your choice, sir, but if you don’t either return the product we sent you or pay by the due date, your account will be sent to a collection agency for recovery.”

Customer: “I am calling the FBI to report you.”

Me: “For what, sir?”

Customer: “I’m going to tell them that you sent me a product that I didn’t pay for, and they’re going to shut you crooks down.”

Me: “So you’re going to call the FBI, and tell them that you ordered a product from us, and now you’re refusing to pay for it OR send it back.”

Customer: “Don’t you twist my words. I’m calling the FBI on YOU, not ME.”

Me: “That’s your choice, sir, but wouldn’t it be easier to just send the product back if you don’t want it?”

Customer: “I do want it. I’m just not paying for it. You’ve wasted enough of my time. I’m hanging up now and calling the FBI.” *hangs up*

(I checked his account later and saw that the guy paid his bill in full before it was even due. I guess things didn’t pan out with the FBI.)
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AWOLangel
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A Few Carrots Short Of A Bunch
Tech Support | Ottawa, ON, Canada

(I work for a business software company. We take data from a database, and turn it into reports.)

Client: *on the phone* “My reports look wrong.”

Me: “All right, let’s take a look.”

(I see the problem, and we’re able to trace the problem back to his database - something outside of my company’s control.)

Me: “It looks like you have some bad data in your database - once the data in there is right, you should have no problems with your reports.”

Client: “That’s ridiculous. I don’t care what the database has; it’s my report that’s wrong.”

Me: “Actually, we see the exact same problem in your database as we do in the report.”

Client: “It’s still your fault.”

(This goes on for 20 minutes. I finally decide to make it simpler.)

Me: “If you make a hamburger with rotten meat, do you blame the bun company when you get sick?”

Client: “I’m a vegetarian, I wouldn’t know.”

Me: “OK, fine - if your veggie patty was rotten, would you blame the bun company?”

Client: “Veggie patties never go rotten!”

Me: “I don’t think you understand my analogy.”

Client: “I don’t think YOU understand vegetarians!”

Me: “Ma’am, I work tech support. It’s not my job to understand vegetarians.”

Client: “WELL IT’S NOT MY JOB EITHER, BUT I DO!”

Me: “That’s because you are one.”

Client: “NO I’M NOT!”

Me: “You told me you were a vegetarian, 30 seconds ago.”

Client: “I LIED!”

Me: “…why?”

Client: “BECAUSE YOU’RE WRONG!”

Me: “No, I’m not.”

Client: “WROOONG! WRONG, WRONG, WRONG! WROOONG!”

(She kept on saying ‘wrong’ for a good 45 seconds, despite me trying to interject, so I then hung up. No one in the company has heard from her since.)
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AWOLangel
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Super Absorbent For Those Mentally Heavy Days
Pharmacy | Texas, USA

(An elderly man calls up to the store.)

Me: “Thank you for calling ****, this is ****, how can I help you?”

Customer: “Yes, my granddaughter came to visit me, and she bought me a birthday gift. It’s on the kitchen table, but I’m not sure what it is.”

Me: “OK, well, what can you tell me about the product?”

Customer: “Well, the box says ‘K-O-T-E-X’ - can you tell me what that is, honey? What it’s used for? I just can’t figure it out.”

Me: Well, sir…that’s a feminine hygiene product.”

Customer: “Feminine hygiene? What’s the product for? I just can’t figure it out.”

Me: “Sir…it’s for women on their period.”

Customer: “Why would my granddaughter buy me Kotex?”

Me: “I don’t know sir, maybe you should ask her that.”

Customer: “So can I still use them to stir my Kool-Aid with? Because that’s what I’ve been using them for.”
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AWOLangel
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Another Darwin Awards Candidate
Video Game Store | Portugal

(I’m working the night shift when suddenly a guy dressed in black with a mask over his head comes in. He pulls out a gun and comes heading my way. Without even thinking, I incapacitate him with a basic self-defense skill.)

Customer: “HOLY S***! What the h*** are you doing?”

Me: “Sir, you were about to hold me up!”

Customer: “What?”

Me: “You came into the store with a mask over your head and gun in hand.”

(At this point, I notice that the gun is a controller for a game. I let him go.)

Me: “I’m very sorry about what just happened, sir. So you wanted that fixed, right?”

Customer: “It’s… no big deal, can you fix it anyway?”

Me: “Not a problem, sir.”

(After checking the wiring and whatnot inside the gun, I find some faulty chipwork and fix it.)

Me: “Here you go, sir.”

Customer: “Thanks.” *pays up*

Me: “Just one thing, though.”

Customer: “Ah, yeah?”

Me: “What’s with the mask?”

Customer: “Sometimes, I like to pretend!” *giggles and walks out*

(I never worked the night shift again.)
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AWOLangel
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It’s A Low Maintenance Affair
Retail | Cleveland, OH, USA

Me: “Happy Holidays! How can I help you today?”

Customer: “Well, I need two gifts.”

Me: “Okay, who are you shopping for and what did you have in mind?”

Customer: “I need one for my wife, and one for my girlfriend. I got them the same thing last year, so we can just do that again.”
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AWOLangel
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Maybe It Got Chuck Norris’d
Computer Store | Leesburg, VA, USA

(A customer approaches the repair counter with a paper shopping bag, and I can hear stuff rattling around inside.)

Customer: “I bought this computer here, and it’s broken. I want to return it.”

(She dumps out the bag, and inside is a laptop that is broken completely in half.)

Customer: “It was like this when I opened the box.”

Me: “Okay… well, do you have the receipt, and the original packaging?”

Customer: *hands me a receipt*

Me: “Ma’am, this receipt is from three months ago.”

Customer: “I know, I bought it three months ago but I just opened it today.”

Me: “Well, do you have the original packaging?”

Customer: “No, I threw it away.”

Me: “So, let me get this straight. You opened the box, three months after buying the computer, and the laptop was broken in half, so you threw out the box?”

Customer: “Yeah, I didn’t think I needed it.”

Me: “I really don’t think you can return this.”

Customer: “Alright, but you can fix it. It’s still got a manufacturer warranty.”

Me: “I’m sorry, but manufacturer warranties don’t cover accidental damage, just defects.”

Customer: “But it’s not accidental damage! It was like this when I bought it!”

Me: “I find that really hard to believe, and so would anyone else. Nobody in their right mind would believe that it came out of the box like this.”

Customer: “But why would I lie about that?”

Me: “To get a free repair? I’m sorry, I just can’t do it. Your warranty does not cover accidental damage.”

Customer: *thinks for a moment* “But what if it wasn’t an accident?”

Me: “Excuse me?”

Customer: “What if it wasn’t an accident? I did it on purpose. That’s not accidental damage.”

Me: “…”

Customer: “Hmmmmmmm?”

Me: “Have a good day, ma’am.”
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AWOLangel
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Parents, The Gateway Drug
Video Rental Store | Pennsylvania, USA

(A man and woman with a 10-year old kid came up to my counter to rent Grand Theft Auto 4.)

Me: “You know, this game is rated and M and generally not considered a good choice for young children.”

Parent: “Yeah, so?”

Me: “Just saying… some parents don’t know I just wanted to make sure.”

Parent: “Pfft… like I care about that. You’re going to be a boring parent!”
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AWOLangel
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It’s A Miracle She’s Still On The Ground…
Retail | Adelaide, Australia

(A very angry customer storms up to the counter at the party shop I was working at.)

Customer: “These balloons are no good! I spent all afternoon blowing them up, and none of them will float!”

Me: “What did you fill them with?”

Customer: “What do you mean? I just blew them up, and none of them will float.”

Me: “Did you fill them with air or helium?”

Customer: “Air.”

Me: “They won’t float unless you use a helium tank.”

Customer: “NO! Look, it says on the packet, ‘Helium Balloons’.”

Me: “…”
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AWOLangel
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Insanity Comes Through Loud And Clear
Call Center | Alberta, Canada

(This guy called in and got the wrong department, and the correct department was in another city, or perhaps country.)

Me: “I’m sorry, but I can’t access your account from my department. If you’ll let me put you on hold, I’ll transfer you to someone who–”

Customer: “No! Every time I get put on hold I get dropped.”

Me: “Well, I can’t help you unless you let me put you–”

Customer: “Stop interrupting me!”

Me: “I… I’m not–”

Customer: “Yes you are! Do we have to start using the over-and-out method?”

Me: “I’m not sure what–”

Customer: “After everything I say, I say ‘over’. Then you can talk. Then you say ‘over’, and I can talk.”

Me: “I’m not really sure that’s nessec–”

Customer: “Now, I need to put more minutes on my phone. Over.”

Me: “I’m in the post-paid department and I can’t access Prepaid accounts here. If you’ll let me transfer you I can get someone who can help you. Over.”

Customer: “No. I refuse to be put on hold. Just get someone to come over and use your phone.”

(There is a long pause.)

Customer: “…hello? Are you ignoring me?” *another long pause* “HELLOOOOOO!”

Me: “…you didn’t say ‘over’.”
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AWOLangel
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May We Suggest Hoobastink and Led Hindenburg
Music Store | Salt Lake City, UT, USA

(I overhear this odd exchange while shopping at a local used music store. It takes place between the clerk and a woman with a heavy accent.)

Customer: “I am looking for a CD of band called Wet Noodle.”

Clerk: “Wet Noodle? I don’t think we have anything like…”

Customer: “You have it! My grandson says he wants the CD of band Wet Noodle!”

(The clerk searches for the band on his computer, to no avail.)

Clerk: “I’m sorry, we don’t have any record of any products by a bad called Wet Noodle.”

(I put one and one together and interject.)

Me: “Ma’am, do you mean Limp Bizkit?”

Customer: “Yes! Some band like Wet Noodle or Limp Bizkit or some food!”

(The clerk gets the CDs for the lady, finishes her transaction and then turns to me.)

Clerk, to me: “I’m giving you every discount I know of.”
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AWOLangel
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Yeah, Definitely Contraindicated
Pharmacy | San Diego, CA, USA

(A patient walks up to the pick up window looking like he just came from the emergency room.)

Me: “Hello, sir, how can I help you?”

Customer: “I wanna drop this off…” *hands me an ER prescription*

Me: “Sir, this is the pick up window. You need to drop off the prescription at the drop off window.”

Customer: “Where’s that?”

Me: “The counter at the entrance to the room with the big sign that says “Drop Off Window’.”

Customer: “Where?”

Me: “You know, you already waited in line so I’ll just take the prescription here. Have you ever had any medication here before?”

Customer: “I don’t know, have I?”

Me: “I’ll take that as a no. Do you have any allergies to medication?”

Customer: “Well, when I mix heroin and battery acid, I get a rash.”

Me: “… I’ll make a note on that.”
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VioletCloud
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Water Tribe!
Admin
AWOLangel
Apr 25 2009, 07:36 PM
from notalwaysright.com

Who’s Got The Power Now, Part 2
Power Company | Auckland, New Zealand

Caller: “I don’t care what your little book says, put my f***ing power on!”

Me: “I can’t do that for you unless you pay your debt in full, sir.”

Caller: “Why are you being a b**** about this? Just let it slide!”

Me: “We’ve been letting it slide for months, sir. You now owe us in excess of a thousand dollars. Our rules are very clear: we are not to reconnect your power until you pay your debt.”

Caller: “F*** you! I’m going to kill you! I’m going to come to your house and kill you!”

Me: “The difference between you and me, sir, is that I know where YOU live.”

Caller: *click*

:liz:
All my posts are done from my tablet. I apologize for all strange errors in my posts... as swype hates me. :violet:
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Gummy
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Me in 10 years^^^

I gotta give AWOL credit.
She uses long posts to spam with.
I only use my smilie extras to boost my post count. :blush:
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AWOLangel
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to each their own spam

BTW page 600!
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Purplelizard2006
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It's Christmas!

AWOLangel
Apr 25 2009, 10:27 PM

James Spader/Alan Shore! :wub:
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Posted ImageI'm the biker babe!
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