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Topic Started: Thu Sep 27, 2007 7:29 am (68,989 Views)
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Songs In The Key Of Clueless
Music Store | North Carolina, USA

(A customer walks in with a saxophone case, looking very worried.)

Me: “Hello, how can I help you today?”

Customer: “I want to sell my violin, it’s in great condition.”

Me: “Certainly, can I see the violin please?”

Customer: “Yes, sure.”

(At this point he opens up the sax case and places a nearly new tenor sax on the table.)

Me: “Uh, sir, that’s a saxophone, not a violin.”

Customer: “No, no, it’s a violin. I’m sure of it.”

Me: “Sir, I’m telling you it’s a saxophone. A violin has strings, and a bow.”

Customer: “No. It’s a violin. You think I don’t know a violin when I see one?”

(The argument continues in this fashion for another 5-10 minutes.)

Me: “Sir, are you still trading this instrument in? We can sort this out later.”

Customer: “…what’s an instrument?”

Me: *face palm*
All that I am, or hope to be, I owe to my angel mother.--Abraham Lincoln
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Becoming Familiar With Fiber
Grocery Store | Texas, USA

(My dad was standing in an express line at the grocery store. In front of him was a well-to-do-looking woman, who clearly had several more items than the limit.)

Dad: “You know, it’s amazing that someone who is apparently so successful can’t read.”

Woman: *in a huff* “That sign’s for regular people, not for me!”

(An old man behind my dad taps him on the shoulder.)

Old man: “Here, give her this.”

(My dad hands it to the woman.)

Woman: “What’s this?”

Old man: “Metamucil. It’ll make you regular.”
All that I am, or hope to be, I owe to my angel mother.--Abraham Lincoln
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Used To Be That A Few Cans Tied Together Got You Online
Call Center | Ottawa, Ontario, Canada

Caller: “I noticed I have a data block on my phone.”

Me: “Yes sir, that’s correct.”

Caller: “Will it stop the Internet?”

Me: “Yes sir, it blocks all incoming and outgoing kilobytes to the phone. This does include the prevention of Internet usage.”

Caller: “Kilobytes?”

Me: “It’s a measurement of data, sir.”

Caller: “Well, I want to keep my Internet!”

Me: “Then I’ll be more than happy to remove the blo–”

Caller: “But I want to keep my block too!”

Me: “Sir, the data block stops all incoming and outgoing data to your device. Since the Internet is made of data, it’ll get blocked too.”

Caller: “Since when did the Internet start being made out of data and kilobytes?”
All that I am, or hope to be, I owe to my angel mother.--Abraham Lincoln
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1-800-KRYPTON
Call Center | San Francisco, CA, USA

Me: “Dispatch, how may I help you?”

Caller: “Yes, I have an alarm going off.”

Me: “Okay, do you happen to have an account number?”

Caller: “No, I moved into this house five years ago and inherited the alarm system.”

Me: “Alright, address?”

Caller: *gives address*

Me: “Sir, I didn’t receive any notifications. Can you hold for a few minutes while I confirm with our other station?”

Caller: “I guess…”

(I call our other station, they tell me they have no record of the alarm.)

Me: “Sir?”

Caller: “Yes, yes, what?!”

Me: “I’m sorry, sir. Is the alarm still going off?”

Caller: “Yes, can’t you hear? Listen, I am a very important lawyer and I demand you turn this alarm off!”

Me: “Sir, our alarms reset in ten–”

Caller: “No, you listen to me, you little s***! I’d better not miss my meetings because you can’t turn off this alarm!”

(I hear the alarm getting louder and I’m pretty sure he can’t hear me, so…)

Me: “SON OF JOR-EL! KNEEL BEFORE ZOD!”

(The alarm in the background shuts off.)

Caller: “Oh wow! Thank you! Thank you so much!”

Me: “No problem, sir!”
All that I am, or hope to be, I owe to my angel mother.--Abraham Lincoln
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A Very Loose-Knit Family
Restaurant | San Diego, CA, USA

(I call a man from our waiting list and begin to take him to his table.)

Customer: “Wait, I’m going to eating with my wife and daughter. How are they going to find me?”

Me: “Oh, we have your name from the list, sir. We can send them on back when they arrive.”

Customer: “How are they going to know my name?”

Me: “Your wife and daughter don’t know your name?”

Customer: “No!”
All that I am, or hope to be, I owe to my angel mother.--Abraham Lincoln
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A Lesson In Latte Linguistics
Coffee Shop | Tampa, FL, USA

Customer: “I’d like a GRAHN-DAY coffee. ”

Me: “Anything else sir?”

Customer: “This isn’t a grande!”

Me: “You’re ordering using our competitor’s terms, sir. Their grande is our medium.”

Customer: “Grande! Grande! BIG! Don’t you speak Spanish?!”

Me: “Si señor, hablo español. Quiere algo más?”

Customer: “Huh?”

Me: “Didn’t you just ask if I spoke Spanish?”

Customer: “Whatever!” *pays for coffee and leaves*
All that I am, or hope to be, I owe to my angel mother.--Abraham Lincoln
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The Devil Is In The Ridiculous Details
Bookstore | Gainesville, FL, USA

(Two female customers are purchasing coffees and breath mints at the cafe in the bookstore.)

Me: “Your total is $6.66.”

Customer 1: *looking horrified* “NO! I don’t want my total to be $6.66! Let me add something else…”

(She starts combing the gum shelves for a flavor she wants.)

Customer 2: *patting friend consolingly* “No, don’t worry about it. You only have to worry about it if $6.66 is the amount of change you get BACK.”

Customer 1: “OH, okay!”
All that I am, or hope to be, I owe to my angel mother.--Abraham Lincoln
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Do As I Yell, Not As I Do
Retail | New York, USA

Me: “Do you have a store credit account?”

Customer: “No.”

Me: “Would you like to open one? You’ll get 15% off your purchase today and–”

Customer: “NO. I don’t open up useless credit accounts. You wonder why people are in debt all the time, it’s because they open up s*** like this. You should be ashamed of yourself.”

Me: *silently rings up the rest of her purchase* “And how would you like to pay for this?”

Customer: “Oh, I’m going to put it on my store credit account.”
All that I am, or hope to be, I owe to my angel mother.--Abraham Lincoln
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Sometimes They Travel In Packs
Bakery | Australia

(I had just arrived and was beginning my shift, when a teenage girl approached the counter.)

Customer: “Hi…do you guys sell bread?”

Me: “Yes we do, anything you’re looking for in particular?”

Customer: “Yeah…”

Me: “Which is?”

Customer: “White bread.”

Me: “We have several kinds of white bread, what kind would you like?”

Customer: “Oh…whatever.”

Me: *grabs the most expensive white bread* “Sliced?”

Customer: “Yep.”

Me: “Thick or thin?”

Customer: “Oh…thick.”

Me: *slices bread and rings everything up* “That’ll be $5.50.”

Customer: “Is it too late to get that thin-sliced?”

Me: “…I could get another loaf for you.”

Customer: “Oh…nah, I wouldn’t want to be a bother.”

Me: *hands her her change and her bread* “Have a nice day.”

(She leaves, and a clearly intoxicated man walks over to my co-worker.)

Man: “I LIKE YOUR BUNS!”

(He swears loudly and walks away.)

Co-worker: “It’s gonna be a long day.”
All that I am, or hope to be, I owe to my angel mother.--Abraham Lincoln
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Definitely Not In The Job Description
Pizza Delivery | Chilliwack, BC, Canada

Me: “Thanks for calling [pizza place]. How may I help you?”

Caller: “Yes, I would like…” *places order as usual*

Me: “Okay, is there anything else I can do for you?”

Caller: “Yes! When the driver arrives, could you tell him these instructions?”

Me: “Okay. I’ll be your driver, by the way.”

Caller: “Alright. First, I want you to knock on the window 3 times, then yell like a Wookie. Then knock 2 more times and make alien noises.”

Me: “Alien…noises?”

Caller: “You know the ‘click’ and stuff. Like in the movie…uhh, what movie is that again?”

Me: “You mean Signs?”

Caller: “Yeah! That’s the one. Okay, so after you does that, knock three more times and then yell, ‘PLANKTON!’”

Me: “Anything else?”

Caller: “Oh yeah, do you have any lingerie?”

Me: “Not on me…”

Caller: “Oh, well you should drive home and then find some, and wear that to the door.”

Me: “Okay, is that all, ma’am?”

Caller: “Yeah, but don’t forget the lingerie!”

(I decide to go along with the caller’s request, put on some shorts, and roll the legs up so it’s similar to a Speedo. Half an hour later, I arrive at their door. The entire party comes outside to watch my show of knocks and clicks, and then poses with me to take pictures. I got a $15 tip, too!)
All that I am, or hope to be, I owe to my angel mother.--Abraham Lincoln
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Fighting Fake With Fake
Gas Station | Boulder, CO, USA

(A customer walks into the gas station and picks up a plastic 21 oz. bottle of water.)

Me: “Will that be all for you today?”

(The customer then holds it like he wants to hit me with it.)

Customer: “Give me all your money! This is a stickup!”

Me: “You’re trying to hold me up with a bottle of water?!”

Customer: “GIVE IT!”

(I pretend to press the silent alarm.)

Customer: “S***! The cops!” *runs off, dropping the bottle of water on his way out*
All that I am, or hope to be, I owe to my angel mother.--Abraham Lincoln
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Open Sesame (Bun)
Retailer | Omaha, NE, USA

(I’m collecting carts from the parking lot. A woman abandons her cart near her car, so I go to pick it up. Note that she’s also munching on some bread.)

Customer: “Oh! I think I locked my keys in the car.”

Me: “I’m sorry, ma’am. Please feel free to come inside and use the phone to call a locksmith or someone that can bring you another key.”

Customer: “Look! The window is open just a little.”

Me: “Unfortunately, I can’t help you get into the vehicle unless you are able to prove that it’s yours. I’d recommend calling a locksmith because that opening seems too small.”

Customer: *ignores me* “Maybe if I can just get something in?”

(The woman rips a piece of bread off the loaf she is eating and stuffs it in through the car window.)

Me: “I’m sorry, I don’t know how that is going to help.”

Customer: “I thought…maybe if I could just get something in there?”
All that I am, or hope to be, I owe to my angel mother.--Abraham Lincoln
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An Offering To The Literary Gods
Library | Melbourne, Australia

(I’m sitting at the reference desk when a lady walks in with a beautiful bouquet in one hand, a bag full of freshly-baked loaves of bread in the other, and a ferocious scowl on her face. She comes to the desk and slams down the flowers.)

Lady: *growls* “Flowers for librarians!”

(She slams down the bread, then growls again.)

Lady: “Bread for librarians!”

(She then puts both hands on the desk and leans forward.)

Lady: *snarling* “Now find me a book!”
All that I am, or hope to be, I owe to my angel mother.--Abraham Lincoln
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Stop The Presses
Theater | Wroclaw, Poland

(I was working on the theater’s ticket-selling system. It printed every ticket using a thermal printer, on paper that gets black in spots where it is heated. A customer comes in with a completely black ticket.)

Customer: “I want this ticket replaced! What kind of tickets do you sell?! I can’t see anything on it!”

Me: “I’m sure we didn’t give you this ticket in this poor state. What happened to it?”

Customer: “It got all bent in my purse and looked ugly, so I ironed it.”

Me: “But ma’am, this ticket is printed on a thermal paper. It gets black when heated, so–”

Customer: “You should’ve warned me that I can’t iron the ticket!”
All that I am, or hope to be, I owe to my angel mother.--Abraham Lincoln
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Once You Go Front-Load, You Never Go Back
Retail | Ithaca, NY, USA

(I sell home appliances at a national store chain. I’m talking to a married couple interested in a washer and dryer.)

Me: “So this is one of our top-rated washers in terms of reliability, price, and capacity.”

Wife: “Does it come in other colors?”

Me: “Yes. You’ll notice on the sign here, there’s a listing of the colors available and the price difference, if any. So, for instance, this machine also comes in another color.”

Husband: “I bet that machine has a much bigger capacity.”

Wife: “Ugh, why is it always about sex with you?”
All that I am, or hope to be, I owe to my angel mother.--Abraham Lincoln
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AWOLangel
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He’s Ho-Ho-Home For the Holidays
Retail | Chillicothe, OH, USA

(A customer comes up to us shortly after our mall Santa has finished for the season.)

Customer #1: “Hey, is Santa here?”

Me: “No, yesterday was his last day.”

Customer #1: “When will he be back?”

Me: “I think he’s done for the season.”

Customer #1: “Well, do you know where he is?”

Me: “Um…the North Pole?”

Customer #2: “Hahaha!”

Customer #1: “…okay, I walked in to that one.”
All that I am, or hope to be, I owe to my angel mother.--Abraham Lincoln
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Please Do Not Creep Out The Employees
Lingerie Store | Bozeman, MT, USA

(A male customer comes into our lingerie store and wanders around, looking at the merchandise.)

Me: “Good morning, welcome to [lingerie store]. How can I assist you today?”

Male customer: “I need to get my wife a gift.”

Me: “Okay, what were you thinking of?”

Male customer: “Oh, you know, underwear or something.”

Me: “Okay, what type? Special occasion? Casual everyday?”

Male customer: “Definitely something special. It’s our anniversary.”

Me: “Do you know her sizes?”

Male customer: *moves towards me* “About your size…” *looks at my chest*

Me: “Okay, then…why don’t you show me what you’ve seen that you like?”

Male customer: “I like…you.” *leering*

Me: “I think you’ll like my manager then, too!” *run away to get my manager*
All that I am, or hope to be, I owe to my angel mother.--Abraham Lincoln
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Good Examples Gone Bad
Computer Repair | Santa Clarita, CA, USA

(Note: A sincerely nice gentleman in his Mid Sixties approaches the check in counter with a CRT monitor.)

Me: “Hello sir, what can i do for you?”

Old man: “I can’t check my email any more and I need you to help me.”

Me: “Okay, no problem! Did you want to bring your computer in here, too?”

Old man: “Here.”

(He sets his monitor on the counter.)

Me: “Um…”

Old man: “What’s wrong?”

Me: “Well sir, this is just your monitor. Imagine if you will that your DVD player…”

Old man: *looks confused*”

Me: “…or VCR…is broken and you want me to fix it, but you bring in your television.”

Old man: “Oh my goodness, I am so embarrassed.”

Me: “It’s completely understandable, technology can be a bit overwhelming.”

Old man: “I’ll go get my VCR!”
All that I am, or hope to be, I owe to my angel mother.--Abraham Lincoln
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AWOLangel
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From Gills To Godly
Pet Store | Nanuet, NY, USA

Customer: *in a thick accent* “Hello, were you the girl I spoke to last night about my fish?”

Me: “No, I’m not, but I’d be happy to help you.”

(The customer whips out a Chinese food container holding a fish that is clearly on death’s doorstep.)

Customer: “My fish…she is dying. I need you to heal her. If she is healed, I want you to give her back to me.”

Me: “Well, sir, your fish honestly doesn’t look like it’s going to make it. I would be happy to replace your fish. Even though we will medicate your fish, I can’t guarantee she’ll survive.”

Customer: “No… I don’t want another fish. I want this fish. I want you to heal my fish. I have been praying for it. When you heal my fish you should pray for it as well. It will heal faster!”

Me: “Sir, I can’t say that I usually pray, but I will be sure to keep the fish in my thoughts.”

Customer: “No. You must pray.”

Me: “…sir, honestly, I don’t practice religion.”

Customer: “You must pray.”

Me: “…all right. I will pray for her, and I will make sure she gets the best care. Stop by later this week or call in and ask for me. I will be happy to give you an update, just please keep in mind that I don’t think your fish will survive.”

Customer: “You must heal my fish. I will call you to see how she is. I am certain she will survive.”

(It soon became clear that I should have prayed sooner, because the fish died ten minutes after the customer walked out the door.)
All that I am, or hope to be, I owe to my angel mother.--Abraham Lincoln
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Feel The Burn, Pay For The Lawsuits
Construction | Houston, TX, USA

(I work for a construction company that often works on residential streets. As we were working on one road, a woman stepped under the caution tape and proceeded to walk through the construction zone.)

Me: “Excuse me, ma’am, but you’ll have to go around this area. I could give you an alternate–”

Woman: “NO!”

Me: “Uh, I’m afraid you have to. It’s against the law to go into construction zones.”

Woman: “CAN’T YOU SEE I’M GETTING MY F***ING EXERCISE?!”

Me: “…”
All that I am, or hope to be, I owe to my angel mother.--Abraham Lincoln
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