 Wanted: New forum members! Do you have the right stuff to be an arch-angel member? Must be:
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| Tweet Topic Started: Thu Sep 27, 2007 7:29 am (68,996 Views) | |
| AWOLangel | Wed Jun 10, 2009 2:56 pm Post #20581 |
 
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Totally Loopy, Thru-And-Thru Fast Food | Texas, USA (My store has a drive-thru menu board before the actual board where customers order. It only has pictures on it, no electronics of any sort.) Me: “How can I help you?” Customer: “I already gave my order to the first guy and he told me to pull up to the second board.” Me: “That’s not possible, ma’am. There’s no one who could take your order at that first board. Can I take your order?” Customer: “I already told you I gave my order to the first guy. He knows it. Ask him.” Me: “Could you repeat it for me?” Customer: “NO! I’m driving up now.” (The customer drives up and I finally get her to repeat her order, which turns out to be a lot of food. I ask her to pull to the front door, which is literally twenty feet from the drive-thru window. Instead, she drives out of the drive-thru lane, drives around the entire store, and comes back in the drive-thru lane. She pulls up and looks at me again.) Customer: “I told the guy at the first board that I was parked and he told me to pull right up. I hope you are nice because the last girl was really rude to me.” Me: “…” |
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All that I am, or hope to be, I owe to my angel mother.--Abraham Lincoln | |
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| AWOLangel | Wed Jun 10, 2009 2:58 pm Post #20582 |
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Customer Knows Best Retail | Perimeter, GA, USA (We are running this little sale that offers the customer 20% off on regular priced item.) Customer: “So, can I use the sale coupon on sale items?” Me: “Unfortunately, the coupon is only good on regularly priced item.” Customer: “What about sale items?” Me: “It can only be used on regularly priced items.” Customer: “But the shoes were $109, and now they are $79.” Me: “We can only use it on regularly priced items.” Customer: “But it’s marked down!” Me: *losing patience, but still with a smile* “I’m sorry, but again we can only use it on regularly priced items.” Customer: “Well, then make my shoes regular priced and give me my 20%!” Me: “Sure, I’d be happy to. You grand total comes to $87.20.” Customer: “Finally! I swear, all you people try to do is swindle us out of buying sale items with that regular priced coupon. But I see through what you’re trying to do.” Me: “Yes. I’ll do everything I can to give you the best deal you want.” |
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All that I am, or hope to be, I owe to my angel mother.--Abraham Lincoln | |
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| AWOLangel | Wed Jun 10, 2009 2:59 pm Post #20583 |
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Everything But Fast Food | Chicago, IL, USA Man: “I want to get a drink.” Me: “Sure. We have Coke, Diet Coke, Sprite, lemonade, root beer, iced tea, shakes, or smoothies.” Man: “I’ll have an orange soda.” Me: “I’m sorry, we only have Coke, Diet Coke, Sprite, lemonade, root beer, iced tea, shakes, or smoothies.” Man: “I’ll take fruit punch.” Me: “No, we only have Coke, Diet Coke, Sprite, lemonade, root beer, iced tea, shakes, or smoothies.” Man: “Pink lemonade?” Me: “It’s regular yellow. Is that okay?” Man: “No, I’ll have the raspberry tea.” Me: “It’s unsweetened.” Man: “What kind of place is this?! Is there ANYTHING to drink here?” Me: “YES! Coke, Diet Coke, Sprite, lemonade, root beer, iced tea, shakes, or smoothies.” Man: “I’ll just have a cup of ice.” Me: “…” |
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All that I am, or hope to be, I owe to my angel mother.--Abraham Lincoln | |
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| AWOLangel | Wed Jun 10, 2009 3:00 pm Post #20584 |
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Not Even Remotely Intelligent Electronics Store | Roanoke, VA, USA Me: “Thank you for calling ***, how can I help you?” Customer: “Yes, you sold me a television remote control earlier…” (Note that this same customer bought a universal remote control and required five minutes of explanation as to why a universal remote would work on her Magnavox TV.) Me: “Yes, what about it?” Customer: “Well, I can’t program it.” Me: “Did you read the instruction manual? There’s not much I can do over the phone.” Customer: “Can’t you program it over the phone?” Me: “No, ma’am. You need to program it to your television. Without being there, I can’t do it.” Customer: “No lights come on, is there a battery in it?” Me: “Yes, ma’am. That type of remote comes with a battery.” Customer: “You’re not helpful!” *click* (A few minutes later, she calls back.) Customer: “Yes, I called about the remote. I still can’t program it. I don’t think you gave me a battery and I think you ripped me off.” Me: “Could you flip the remote over and see if there is a battery in it?” Customer: “Yeah, hold on…hey, what’s this? What about this tab that says “Remove Before Using”? Should I take that out?” Me: *major facepalm* “Yes ma’am. ” Customer: “Hey, the lights work now. Finally, you did something useful!” *click* (Not surprisingly, the lady calls back a few minutes later asking if the volume plus button was the one with the up arrow or the down arrow.) |
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All that I am, or hope to be, I owe to my angel mother.--Abraham Lincoln | |
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| AWOLangel | Wed Jun 10, 2009 3:02 pm Post #20585 |
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Mega Moochers, Inc. Inspection Company | Abu Dhabi, UAE We are a Specialist Inspection company. Over two years ago, we did a job at short notice for another company that could not supply the service. They refused to pay us the US$40,000 despite getting paid by the client (and making a decent profit) and we were in the process of taking them to court to get payment. They were making the matter even more drawn out than normal by messing the court about, not turning up, etc. I recently got a phone call from their operations manager. Customer: “Ah, Mr. A***, we need you to do an urgent job for us.” Me: “…but you still owe us $40,000 from the last job we did for you.” Customer: “What about the good relationship between our companies? Me: “We don’t have a good relationship. We are taking you to court over this, remember?” Customer: “Please Mr. A***, that is all in the past. Can we not work together, for the good of the relationship?” Me: “The last time I saw you, you lied to me. Your manager has only ever lied to me. You owe us $40,000 dollars. We are taking you to court. How can we have a good relationship?” Customer: “We must work together, to build a good relationship.” Me: “What about our money?” Customer: “You are always going on about the money! Why can’t we have a good relationship?” Me: “It’s not going to happen.” Customer: “See, that is why we need a good relationship!” Me: “Goodbye.” Customer: “But what ab–” *click* |
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All that I am, or hope to be, I owe to my angel mother.--Abraham Lincoln | |
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| AWOLangel | Wed Jun 10, 2009 3:05 pm Post #20586 |
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It’s Gonna Be A Looong Day Tech Support | Seattle, WA, USA Me: “What kind of computer do you have?” Customer: “It’s a Motorola.” Me: “…excuse me?” Customer: “I said, it’s Motorola!” Me: “Okay…are you running Windows?” Customer: “NO, it’s Vista.” Me: *long pause* “Oooh-kaaayyy…….” |
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All that I am, or hope to be, I owe to my angel mother.--Abraham Lincoln | |
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| AWOLangel | Wed Jun 10, 2009 3:06 pm Post #20587 |
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The Commute Must Be Out Of This World Survey Call Center | Ontario, Canada (I have just completed a survey with this man and am now asking him for his name, where he lives age etc.) Me: “Okay, I just need to ask you a few questions about your demographics. ” Man: “Well, would you like like my Earth information or my home planet information?” Me: “Pardon?” Man: “Well, like for example: here on earth, I am 45, but on my home planet, I am 270.” Me: *not sure if he is serious* “Well, I think that I will take your…Earth…information. It would be most relevant to us.” Man: “Actually, I think I will give you both, just in case. That way, if you can’t get ahold of me here, you can try me at my home planet. ” (The man proceeded to give me both sets of information, including his Earth name, Andrew, and his other name…Qinjax.) |
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All that I am, or hope to be, I owe to my angel mother.--Abraham Lincoln | |
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| AWOLangel | Wed Jun 10, 2009 3:07 pm Post #20588 |
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Fun With Idle Threats Cellphone Company | Sao Paulo, Brazil Me: “Good afternoon, who am I talking to?” Customer: “It’s the tenth time I’m calling in! Please just transfer me already.” Me: “Who am I talking to?” Customer: “It’s ***. Now transfer me to the right section.” Me: “…how may I help you?” Customer: “Jesus, are you dumb? I just want you to transfer my call to someone who can actually help me.” Me: “I’m not transferring your call until you tell me what’s going on, ma’am.” Customer: “It’s my statement. It’s wrong and I want a refund. Now transfer this call.” Me: “What’s your cellphone number with the area code?” Customer: “Just transfer this already. I’m responsible for your paycheck!” *OH SNAP* Me: “Alright. Do you have your statement in your hands?” Customer: “Yeah. Transfer the call!” Me: “Please check if you see my name in your statement.” *silence* Me: “Ma’am?” Customer: “Yeah…” Me: “Please check if you see my name in your statement.” *silence* Me: “Does it?” Customer: “No!” Me: “So you have nothing to do with my paycheck, I guess. Plus, you haven’t paid your last one and I still got my paycheck. Now, can I please check some information before transferring the call?” Customer: *sighs* “Yeah, okay…” |
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All that I am, or hope to be, I owe to my angel mother.--Abraham Lincoln | |
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| AWOLangel | Wed Jun 10, 2009 3:12 pm Post #20589 |
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Must Be From The Valley Tour Guide | Catalina Island, CA, USA (Let it be known that there are only two ways to get to Catalina Island: by boat or by helicopter.) Me: “Hotel *****, how can I help you today?” Customer: “I’d like to make a reservation. And when’s the earliest we can check in?” Me: “Normally not until noon but we may be able to make an exception. When is your boat scheduled to arrive.” Customer: “Oh, no, were not coming by boat.” Me: “Okay, helicopter then?” Customer: “Oh no, that’s silly.” Me: “Well, may I ask how your planning to get here.” Customer: “Down the 405, duh!” Me: “I’m sorry, you can’t drive to Catalina Island.” Customer: “You can’t?” Me: “No, it’s an island. You know, surrounded by water.” Customer: “Catalina Island is an ISLAND?!” Me: *headdesk* |
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All that I am, or hope to be, I owe to my angel mother.--Abraham Lincoln | |
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| AWOLangel | Wed Jun 10, 2009 3:12 pm Post #20590 |
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Must Be From Orange County Tourist Information | Catalina Island, CA Me: “How can I help you today?” Customer: “What time does the island close?” Me: “Close? It doesn’t close. It isn’t like Disneyland, sir. People live here.” Customer: “Don’t lie to me. I’ve been walking around, and those houses are too small for anyone to live in.” Me: “Sir, I live in one of those houses.” Customer’s wife: “No, honey, she can’t break character.” *winks at me* “I get it.” Customer: “But really, when do you close?” Me: “I’m not ‘in character.’ This is an actual town, with actual people living in it. It doesn’t close.” Customer’s wife: “Don’t treat us like we’re children, just tell us when.” Me: *sigh* “5 o’clock, ma’am. Have a nice day.” |
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All that I am, or hope to be, I owe to my angel mother.--Abraham Lincoln | |
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| Gummy | Wed Jun 10, 2009 3:15 pm Post #20591 |
Me in 10 years^^^
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Damn girl! Look at you go! 
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| Gummy | Wed Jun 10, 2009 3:20 pm Post #20592 |
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Me in 10 years^^^
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| Gummy | Wed Jun 10, 2009 3:21 pm Post #20593 |
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Me in 10 years^^^
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| Gummy | Wed Jun 10, 2009 3:21 pm Post #20594 |
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Me in 10 years^^^
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| Gummy | Wed Jun 10, 2009 3:21 pm Post #20595 |
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Me in 10 years^^^
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| Gummy | Wed Jun 10, 2009 3:21 pm Post #20596 |
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Me in 10 years^^^
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| Gummy | Wed Jun 10, 2009 3:21 pm Post #20597 |
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Me in 10 years^^^
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| Gummy | Wed Jun 10, 2009 3:22 pm Post #20598 |
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Me in 10 years^^^
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| Gummy | Wed Jun 10, 2009 3:22 pm Post #20599 |
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Me in 10 years^^^
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| Gummy | Wed Jun 10, 2009 3:22 pm Post #20600 |
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Me in 10 years^^^
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