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| My Xbox Live Account was hacked; Premium Gold Jumbo hacker | |
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| Tweet Topic Started: Feb 2 2012, 07:54 AM (826 Views) | |
| -Arem- | Feb 2 2012, 07:54 AM Post #1 |
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Fabulous Homosexual
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Apparently, since yesterday, I've been playing FIFA 12 and got 3 achievements. Alerted, I rampaged to Xbox.com and found that ALL my Microsoft Points were drained by the Premium Gold Jumbo hacker. Apparently, it's an unknown entity that logs in through EA accounts typically--of which I automatically have as a part of the Mass Effect 2 Cerberus Network shit--then hunts down the linked Xbox LIVE gamertag and downloads a fictional pack called Premium Gold Jumbo, which is apparently nothing but it's worth 240 G. So, just today, I had to change my passwords and wrestle it back. Still, I had 1900 points on reserve, and I'm pissed that they're all gone. Edited by Arem, Feb 2 2012, 08:28 AM.
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| -Havoc the Tenrec- | Feb 2 2012, 09:24 AM Post #2 |
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Master
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Shit.... that sucks... Are they going to compensate you for this? |
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| -Arem- | Feb 2 2012, 09:55 AM Post #3 |
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Fabulous Homosexual
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They're investigating the issue currently. They'll tell me if/when they do.
Edited by Arem, Feb 2 2012, 09:58 AM.
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| Psycho Werekitsune | Feb 2 2012, 10:00 AM Post #4 |
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Part man...part beast...full psycho!
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Well it looks like they are, considering all the games in your sig have disappeared. Hopefully this issue gets resolved, though I'm a little irritated by the fact that nothing has been done about this considering how much of a prevalent problem it is. |
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| -Arem- | Feb 4 2012, 07:06 PM Post #5 |
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Fabulous Homosexual
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UPDATE: Pending an investigation, my Xbox Live Account will be locked and will not be able to use online features. Until further notice, I'll be strictly offline gaming on Xbox. Sorry if this messes up plans people are making to play, but that's the way the cookie crumbles. I'll let you guys know when it comes up. It's a good bet that I won't be online at all for the rest of February. On top of that, the rep I talked to was a cool person. XD Edited by Arem, Feb 4 2012, 07:07 PM.
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| -Havoc the Tenrec- | Feb 8 2012, 06:06 AM Post #6 |
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Master
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Something on that. http://kotaku.com/5883231/microsoft-cares-deeply-about-hijacked-accounts-asks-for-trust-in-us |
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| -Arem- | Feb 8 2012, 06:31 AM Post #7 |
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Fabulous Homosexual
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Well, the rep I talked to was extremely feeling for my situation, and even winced when she saw it might take a while. She was pretty cool. EDIT: Just got an email that the investigation was completed and they need me to see if everything is in place. I'll check back when I'm done. EDIT2: Just got back online and points refunded. I'm back in the house, bitch! Man, Microsoft was amazing for me. It didn't take even a week! Bad news is, all the Achievements I received in Dead Space will have to be redone. Thank god I didn't get very far. Edited by Arem, Feb 8 2012, 06:48 AM.
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| -Havoc the Tenrec- | Feb 8 2012, 06:54 AM Post #8 |
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Master
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They could have at least compensated you for the inconvenience like Sony did... throw in a few points. |
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| -Arem- | Feb 8 2012, 06:59 AM Post #9 |
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Fabulous Homosexual
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They gave me a free month of live to add on to my existing Gold membership. |
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7:51 PM Jul 13