Welcome Guest
[Log In]
[Register]
| Welcome to Neo Babylon, where knowledge is power! Our forum caters to a wide variety of tastes, from gaming to RPing to arts and entertainment. If you're looking for a place to hang out and discuss your hobbies with like minded individuals, then look no further, you've come to the right place. When registering, don't forget to read the rules and be mindful of your behaviour. Now go out there and have fun! Join our community! If you're already a member please log in to your account to access all of our features: |
| 3rd RROD; Fucking Microsoft | |
|---|---|
| Tweet Topic Started: Nov 3 2011, 07:01 AM (1,016 Views) | |
| -Phantom Hammertoes- | Nov 3 2011, 07:01 AM Post #1 |
![]()
Master
![]() ![]() ![]() ![]() ![]() ![]()
|
Original message as follows:
Reply, a week later:
My response:
|
| |
![]() |
|
| -Phantom Hammertoes- | Nov 3 2011, 07:08 AM Post #2 |
![]()
Master
![]() ![]() ![]() ![]() ![]() ![]()
|
I know my response was rather rash but I'm so sick of this shit and I won't be spoken to like I've done something wrong. They are, in fact, a business, now matter how many regulations have been put in place to almost give them the same rights as people. I've spent most of my years cowering from this shit. I just won't have it anymore. I payed for it, I expect to at least get to use the fucking thing. |
| |
![]() |
|
| -Havoc the Tenrec- | Nov 3 2011, 07:56 AM Post #3 |
|
Master
![]() ![]() ![]() ![]() ![]() ![]()
|
Microsoft aren't people? I gave up focusing on the xbox a year after I had it, way too many cons than pros over the PS3. I had the RROD too... it happened when a storm knocked out the electricity when the system was running. I ended up buying the elite version a few years later, only play it for exclusives now. Uhhh... I would've emailed them about a warranty and a chance of getting it replaced or something. You could also find a guy on craigslist to fix it too, there's apparently a way to do it. Edited by Havoc the Tenrec, Nov 3 2011, 07:58 AM.
|
|
html-initialize: <head> <blinkingtext/"I am growing stronger"</blenked> </endhtml> | |
![]() |
|
| -Arem- | Nov 3 2011, 08:12 AM Post #4 |
![]()
Fabulous Homosexual
![]() ![]() ![]() ![]() ![]() ![]()
|
I'm sorry to say this, but if I was that representative, I would have said the same thing. There are more efficient and professional ways to express your frustration. When you deal with professionals, do it professionally. |
![]() ![]() ---
| |
![]() |
|
| -Phantom Hammertoes- | Nov 3 2011, 09:14 AM Post #5 |
![]()
Master
![]() ![]() ![]() ![]() ![]() ![]()
|
...professionals? My product doesn't work. None of them do. That's not professional. I'm seriously not allowed to be frustrated when I'm forking out so much money for shit that doesn't work? No, I'm supposed to be professional when they aren't. My first PS3 broke too. However, my N64 still works. My GameBoy still works. Even my Wii still works, though it's had it's odd quirks recently. This virus is spreading to even Nintendo and you all sit back and allow it to happen. Everybody is too busy wanting more money because those first couple of millions didn't fulfill them like they hoped, so quality stops being an issue. Ahahaha, what a joke. Microsoft isn't people. The people that work there are but they're working for a business and thus should be representing the business. This isn't my first contact with them, as the first e-mail shows. Jesus, are you guys actually that far gone? They are a service, that I'm paying for. Goddamn it, you're living in a world where shoddy tech is released every damn day and they get away with it. You're saying even the big guns, like Microsoft, are allowed to get away with this shit? The whole fucking reason they got away with it and many a company continues to get away with it is your lack of frustration. That's also why you're country/world is fucked. "Professionalism", as you call it, is a fucking blatant scapegoat these days and it's downright disgusting. Coherency is important, sure. Professionalism? Pfft. That's their job, not mine. I'm a consumer. I'm not using l33t speak, or shorthand. I'm not speaking like I'm even uneducated, though that shouldn't matter. I'm expressing myself just fine, I'm merely showing my frustration. All I want is what I payed for, for fuck sake.
They wanted me to pay for it last time. So, no. I already know a guy who will fix it for $50-80. That's not the point. Edited by Phantom Hammertoes, Nov 3 2011, 09:16 AM.
|
| |
![]() |
|
| -Arem- | Nov 3 2011, 10:11 AM Post #6 |
![]()
Fabulous Homosexual
![]() ![]() ![]() ![]() ![]() ![]()
|
And flipping out like a child will fix that? God, when my Xbox broke, I just asked what can I do? They investigated every possibility before telling me the inevitable. Yes, they are responsible for the Xbox's that break, but it's not like they TRY to make a defective product; it's not their fault; they're just responsible. Sure, it's easier to get angry and go nuts, but it sure as hell not the best way. |
![]() ![]() ---
| |
![]() |
|
| -Phantom Hammertoes- | Nov 3 2011, 11:11 AM Post #7 |
![]()
Master
![]() ![]() ![]() ![]() ![]() ![]()
|
...I love how being angry these days is tantamount to acting like a child. It's why you and all of us pussies are fucked when we actually realise how screwed we are, (you know, planet wise) which is certainly not something you'll find out until it's profitable and/or way too late. (Circumstantially, it's already too late.) Even then, I can't wait to see how those guys with all the money decide how to let you know. It's been pretty hilarious so far. Well then, if that's the case, yes, acting like a child is the option you should all take. Though, maybe spend some more time around children? Most of them can't string sentences together, let alone anywhere to the standard I do. You asked instead and you got told the inevitable? Gee, that worked out well for you. So, basically, it doesn't matter how I act? Exactly. At least this way I don't feel like a puppet, to scared to stand up against what's wrong with this sort of hasty, rat-race induced greed and carelessness. Nintendo didn't TRY to make a defective product. And they didn't because they made sure they took care of everything first. Longevity is SO important. At least, it's supposed to be.
...What the fuck? Who's fault is it then? Oh, wait, let me guess. Nobody's? Well, what a lucky mistake that ultimately made them a butt-load more money. Who are you to say they didn't TRY anyway? You have no fucking clue what they're marketing strategy was and neither do I. They obviously wouldn't tell you if it was. It's either that or they didn't care, which still makes it their fault. All I know is I have multiple defective products that they won't replace/fix without an absurd fee on top. I can't believe you like being shoved around like this. And I don't. But you stand there and be submissive, like a good boy. It all sounds much more aggressive than it is. I'm exactly the same, outside of this one e-mail instance. Hell, I'm worse. Everything scares the shit out of me. I'm just being honest. Though, to all of you, I'm just crazy and/or paranoid, right? I have to appreciate that ignorance. I'd kill to be a child again. |
| |
![]() |
|
| -Havoc the Tenrec- | Nov 3 2011, 11:34 AM Post #8 |
|
Master
![]() ![]() ![]() ![]() ![]() ![]()
|
It's not like they want those problems. They've done everything they could to fix the later models, now you hardly ever hear about them. |
|
html-initialize: <head> <blinkingtext/"I am growing stronger"</blenked> </endhtml> | |
![]() |
|
| -Arem- | Nov 3 2011, 11:47 AM Post #9 |
![]()
Fabulous Homosexual
![]() ![]() ![]() ![]() ![]() ![]()
|
And people say I'm the paranoid one, and even have three month's worth of therapy to prove it.
I'm not going to say this again: neither did Microsoft...or Sony. If your going to be paranoid, take it up with a psychotherapist. Believe it or not, shit happens and no one is really to blame. Things break, when no one mean to. While it's bad luck you've picked defective XBox's, I haven't heard much about such complaints so much since the Elites came out years ago. As technology becomes more sophisticated, they get more fragile, ergo, they will break easier.
Should I even bother picking this apart? Oh well, just to humor you. YES, THAT'S ABSOLUTELY CORRECT!! When something breaks under normal circumstances, it's nobody's fault. It just happened. You mean to tell me that if someone slips on a wet floor in a restaurant and hurts himself, does that mean it's the FAULT of the restaurant? Not exactly. The wet floor was probably because some dufus spilled a drink, and before someone had a chance to clean it up, the incident happened. Now, the restaurant is legally responsible for a safe establishment, but the responsibility really SHOULD fall on the idiot who spilled the drink! Sure, he or she didn't mean it, but still, the consequences that follow are because of his or her actions or inaction. Responsibility does not equal fault. Fault has intent behind it. And why the paranoid excuses? What proof do you have of gross criminal intent? Tapes? Eyewitnesses? NAMES!! Or stop making baseless accusations like a child. Seriously, I'm 24 years old and an adult; talk to me like one. And you think my understanding of "no free lunch" makes me a pushover? I would think that understanding that someone ends up paying for something later, no matter if we see it, is something any honest adult should know. When you eat an apple, you rob the chance from everyone else of eating that apple. To replace the silicon in electronics, you need to buy it from somewhere to get more silicon. AND MORE SO!! That silicon had to be mined from somewhere, and that takes a lot of manpower, legit or no. Someone ALWAYS has to pay. The First Law of Thermodynamics doesn't just apply to matter and energy, you know. The principle that can be gleaned from it is the very basis of economics? Yes, what happened to you sucks. When my Xbox died, that sucked. I talked to the people for options, and they walked me through to make sure that the 360 wasn't just going through something else. See? They were trying to avoid an expense! Sadly, E 74 error codes are almost always absolute. Like you, mine was past warranty by 6 months. Now, mine was a launch console, so the fact it lasted over 3 years was astonishing to some people. They offered to fix it for between 80-100 dollars. I said I would think about it. After some thought, I decided to get a new Elite instead. That one I still have, and I take adamant care of it. But still, I know that one day, it may die too. That will suck...but shit happens. However, I won't go RAGE on them like they pressed some button and it blew up on command. That's paranoid thinking and nothing else. So don't tell me that I'm being a pushover. I know that the Xbox 360 has a relatively high fail rate, and mainly because of some bad silicon in the old chip hardware from a manufacturing place in Taiwan (YES FOR ONCE NOT IN CHINA), yet Microsoft did NOT mean for Xbox's to fail. What's the point in ripping off the customers with that when that money will end up fixing the very broken things anyway? One mark of a real man is how he reacts to adversity. Move on, man...your brain cells will thank you for not wasting them on paranoid thoughts. |
![]() ![]() ---
| |
![]() |
|
| -Blacklightning- | Nov 3 2011, 11:55 AM Post #10 |
|
BL;DR
![]() ![]() ![]() ![]() ![]() ![]()
|
I'm only going to say this once. Keep your fucking strawman arguments to yourself. What I can't believe is the way you generalize everyone who doesn't suffer from the same problems you are as some kind of cock-sucker who will blindly take it up the ass in defence of a company that supposedly shipped out a defective product deliberately for their own monetary gain. Who the hell do you think you are to shove words like that into other people's mouths, just to support your unfounded accusations of corporate greed? Are you actually fucking kidding me? I honestly couldn't care less what exactly you accuse Microsoft of (well, besides the fact you apparently RRoD'd thrice and I didn't, but the factors that lead up to that aren't static, I hope you realize), but I draw the line at painting completely innocent and unrelated parties as blind, submissive fanboys just because they got it better than you did. For fuck's sake, this is despicable coming from you, and you should know better than to resort to petty, childish playground mannerisms like these. Edited by Blacklightning, Nov 3 2011, 12:01 PM.
|
| |
![]() |
|
| -Phantom Hammertoes- | Nov 3 2011, 02:41 PM Post #11 |
![]()
Master
![]() ![]() ![]() ![]() ![]() ![]()
|
...I did not expect that. Okay, further explanation forthcoming:
First, they have all been the earlier models, which means they didn't just randomly break but it is in fact a design flaw. Numerous, in fact. The most notable ones are the brittle solders and, the problem that has broken all my Xbox's, the flawed heat-sink clamp (AND the thermal pastes they use to connect the heatsinks to the CPU). There's also other production issues but the list shouldn't fucking have to go any further. I have contacted them on several occasions only to ultimately be told to fuck off, in much more "professional" terms. I'm sorry I didn't spend even more money upgrading to an elite model but, like most people, I'm not a fountain of money. "Shit happens" isn't really a professional excuse and I don't know why I'm not at least getting my money back, if not a free repair.
If it's honestly that simple, I'll eat my hat. You honestly can't say there's an onslaught of products in this day and age released WAY to soon? The proof here is in the pudding. Xbox. I haven't heard a single report, friends or internet or otherwise saying that their Elite model fucked up, before or after it's warranty. It was rushed out the door. This is widely accepted. Unless I'm misunderstanding something, I'm not sure why I'm being attacked for this.
I honestly can't consider the issues I sated above a "normal circumstance". That restaurant isn't going to be mass manufactured and sent out before it's ready, is it? It wouldn't even open if there was a spill on the floor. Besides, that analogy really doesn't work because the service I would be going there for is food, which I would expect to be in an eatable condition. If it got to me and I got food poisoning from the meal, it's their fault. If I pay for an Xbox and it doesn't work, we could say it's not their fault but a "mistake", the appropriate response is a recall or free repairs for any original model Xbox within a decent time period. Let me put it another messed up way: If I pay for an artist to paint an expensive picture of Sonic with all his friends but he accidentally used the wrong type of paint that melts at room temperature when I hang it up, I'd expect to be able to give it back and have it fixed or re-done with the paints I asked for. He knew I was going to hang it up in my house, not in a giant freezer. If he starts asking for another $100+ to re-do it, I'm more than allowed to fucking hypothesize that he did it on purpose. I'm also allowed to rage at the greedy fucker. If Microsofts response is to act like I'm addressing them as an individual, then I damn sure will.
Like I said, I don't. I'm hypothesizing. Likewise, your paranoid excuse is that a big business would never do something like that, even though it's technically easier for them, seeing as they do have a substantial amount of money, which runs the world, as you know. I'm being critical, not paranoid. As for the last part, it goes both ways. I'm being attacked for assuming to much, all the while you assume at least as much. I have no proof of evil intent, aside from the usual marketing/advertising front but that's all essential for the all-important economics to work both in business and in the grand scheme of things. What proof do you have that they're "good guys"?
Oh, well, that makes it okay then? Again, this is about the preparation. That needs to be done correctly. Except it doesn't because botching your product has seemingly little to no ramifications? Or are you just trying to say that they weren't making profits of those repair costs? (Let alone the fact that I know numerous individuals, Havoc now included, that ended up buying multiple Xboxs.) Even so, show my some proof that they didn't make any money off repairs and I'll give up instantly. Personally, I've failed to find any evidence on either side of that argument. And yes, I am saying you're a pushover. Did you guys miss the part where I implied that we all are? (And the part where I explicitly stated I am to?) We have to be. It's our role, like it or not. Okay, this is probably because you felt I was being unfair because I wasn't explaining myself, again, but I feel this is unfair. When the hell did I say it blew up on command? Even if you think I'm paranoid, I'm not crazy. They haven't quite got the technology for that yet :P. Again, I'm not even raging at something that breaks. This isn't the first thing that's broken on me. It's just the first thing that I actually feel wasn't my fault and WAS a mistake from them. Especially when one of them is actually the second model that was released quite a bit after the initial RRoD onslaught, which I stupidly presumed they wouldn't be idiotic enough to keep those flaws in the design for that long. If it did, I thought I would definitely hear about it and there would be a recall or someone would cause a major fuss or a protest or one of those actions that people used to take to redefine what pretty much anything in the system meant. I still have it in my head that the masses will do their job. And we didn't. And we don't.
Chyeah, you got that right. (Pretty sure I already covered everything in that second last paragraph.)
Unfounded accusations of corporate greed? ...No, I'm definitely not kidding. Corporations do pull crazy stunts to make money. Lots of scandals as well. It happens >>. I'm sorry if I lost my cool a little after being called a child and ranting about said corporate greed. (I do apologise for my wording, Arem) Still, I'm not sure how that was an attempt to support my hypothesize. Or even how it could be. And I've blindly taken it up the ass three times. Well, twice. I obviously looked once. I certainly never intended to paint him as a blind, submissive fanboy in the first place. I'm still not really sure what you're talking about especially considering [a whole lot of things I said above here.] P.S The "puppet" comment was not me saying you are. It was me pointing out that I don't stand up for anything. Ever. I just let things happen and hope nobody notices me. Except of course on the internet and in text form, where I don't have to face anybody. Of course, my tone always comes across all wrong because I type like I'm talking and it really doesn't work that way. Plus, the way we read text is indicative of out current moods. My typing is much the same. |
| |
![]() |
|
| -Phantom Hammertoes- | Nov 3 2011, 03:23 PM Post #12 |
![]()
Master
![]() ![]() ![]() ![]() ![]() ![]()
|
Fuck it, you guys are right. I get like this lately. I'm sorry, I am. I'm still dealing with my own angsty bullshit and now I'm taking it out on Microsoft... So, yeah. I just wasted a lot of time and even forum space. Again, my apologies. I'm only going to figure out what I'm doing wrong if you guys tell me though so keep replying, even in anger if that's your reaction. I'm just full of shit lately and I'm having trouble coping with the "real world" (I can't figure out what that is) and for some reason, I think that makes my anger justified sometimes. I'm trying I am but I think Arem is right about me needing to see someone. I just freak out everytime I make an appointment. And when I can't figure out what's rational and what isn't. Or what's moral. And if there is moral. And if it matters. And if I should be moral even if it doesn't exist for my own sake. Buckts of crazy have been spewing out recently. Look, I'm doing it again. Fucking, I'll stop now. I'd love to pretend none of this happened but that's not up to me... Edited by Phantom Hammertoes, Nov 3 2011, 03:41 PM.
|
| |
![]() |
|
| -Arem- | Nov 3 2011, 10:01 PM Post #13 |
![]()
Fabulous Homosexual
![]() ![]() ![]() ![]() ![]() ![]()
|
I would encourage you to at least take a few sessions with a therapist, mainly because three years ago, I was in your shoes. I was very paranoid, and angry a lot. As silly as it is to say so, I'm glad I have my seizures when I did, and that they were traced to my emotional state. So, I spent an entire summer seeing a psychotherapist. After a couple sessions discussing my health and thought patterns, the good doctor stated that what I may need is what is called alternative thinking patterns. While it doesn't necessarily change my psychological outlook, it changed my approach so I could attempt to rationalize what I used to consider personal attacks. After my sessions were complete, I found that I was happier with things when I could stop and think about how things happened, and realized that some of the shit in my life was nothing but the product of a bad day; shit happens. The new approach: how to work with it and get around it. My Xbox 360 broke several months after those sessions, and rather suddenly too. It sucked, considering I was in the middle of a huge Dragon Age: Origins fling, and god knows how many hours I lost on that. The conversation with the Microsoft tech team was a long one, but informative. Knowing that the E-74 error code was basically the RRoD's bastard cousin, we talked about the repairing procedure. At the time, I knew about the motherboard differences between the the Pro Launch consoles, and the Elites. I asked would it be efficient if they replaced the motherboard with the Elite version. They stated that probably wasn't a good idea, and would be more expensive in the long run. Apparently, there's a subtle shape difference that makes the new motherboards not fit in older consoles. Makes sense, really. In the end, I decided that getting an Elite was a good idea. Good thing too; I've used up more space than on my old HDD. Now the biggest bummer out of that wasn't getting the Elite and spending 300 bucks to do so... ...just two months later, the Slims were released. Son of a bitch. XD Edited by Arem, Nov 3 2011, 10:02 PM.
|
![]() ![]() ---
| |
![]() |
|
| -Eternally Fallen- | Nov 3 2011, 10:57 PM Post #14 |
|
The Darkness
![]() ![]() ![]() ![]() ![]() ![]()
|
I can close the topic if you'd like. |
![]() |
|
| Psycho Werekitsune | Nov 4 2011, 01:44 AM Post #15 |
|
Part man...part beast...full psycho!
![]() ![]() ![]() ![]() ![]() ![]()
|
![]()
No, shut the hell up, this topic is awesome and I thoroughly enjoyed reading the first post. Gamers have been sitting on their fat, lazy, apathetic asses and taking shit like this for YEARS and this is exactly the kind of attitude all of us should be embracing to stand up against the industry and fight for our rights. The industry provides us a service, we are the customer and if we're not pleased, then they should be held accountable and should not get payed. Microsoft used cheaper, incompatible parts and rushed the console for release...this was years ago and is still an inherent problem, despite supposed rereleases and "fixes" to the actual system. I know people who bought Elites alongside the people who bought the Pros and Cores, no console has lasted longer than three years...oh hey, didn't Microsoft change the extended warranty coverage to more than three years as well? Funny coincidence that. Instead of spending more money and resources to have longer lasting and more efficient parts manufactured for a long lived console, they keep this facade up of refurbishes and rereleases to extend the console's longevity...and people are buying it that they're so thoughtful and care so much about the consumer. There's even an entire Wikipedia page on the multitude of problems with the 360, it's not even funny. I don't think there's a problem with Hammy being angry, distraught and irritated with something he shouldn't have to deal with; Microsoft thinks they own the industry, where charging people for the mere act of playing games online and gradually increasing the price by $10 a year for that and removing services has become the norm to XBox gamers. I'm sorry but it's a company rep's job to have to deal with so many people on a daily basis, so trying to handle an angry customer who's very expensive product has failed on them for the third time should require a lot more input. Also, why is paranoia being thrown around here? I don't understand, is Hammy supposedly paranoid that Microsoft is trying to screw him over? Because they totally are, they're screwing everyone who buys their product over by continually releasing it on the market without repairing any defects. On that note, it took the bastards an entire week to respond; it takes Nintendo no longer than 24 hours to respond the most minor of inquiries I've ever had with them. Why is the competition doing a better job with similar, if not more demanding products while Microsoft continues to wallow in it's Scrooge McDuck moneybin of success over a defective product that sheeple are still buying over and over AND OVER again? I don't see why this topic should be locked, since it's a legitimate discussion, plus it's probably healthier for Hammy to vent here (sensibly) than to see a therapist. I do think this topic should be moved to the Microsoft forums though, considering that's what this is all about. :P |
![]() EMBRACE THE NAKED!
| |
![]() |
|
| 1 user reading this topic (1 Guest and 0 Anonymous) | |
![]() Our users say it best: "Zetaboards is the best forum service I have ever used." |
|
| Go to Next Page | |
| « Previous Topic · Microsoft · Next Topic » |
| Track Topic · E-mail Topic |
7:53 PM Jul 13
|






![]](http://z2.ifrm.com/static/1/pip_r.png)











7:53 PM Jul 13