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Xfinity TV App not properly downloading recordings from cloud on iPad operation iOS 10.2
Topic Started: Jan 16 2018, 05:13 AM (9 Views)
BrianPugh

Hi,

I have been having consitent problems trying to view Xfinity DVR recording in the cloud on my iPad using iOS 10.2 and the Xfinity TV app (version 3.11.0.721)


I can set the recording either from my TV or from my iPad and they happen as scheduled. If I watch the recordings on the TV, they work perfectly.

But if I try and download them to my iPad and watch them "off line" the downloaded recording are extremely choppy. They will skip ahead (sometime 15+ mins), they will reset to the beginning after playing for a few miniutes, and some just don't play at all.

I have reset the iPad, I have deleted and reinstalled the Xfinity TV app - nothing seems to fix the problem.

Does anyone have any suggestions?

Any idea?

Please help.
Thanks!

I didn't find the right solution from the Internet.

References
http://forums.xfinity.com/t5/Stream-TV-App/Xfinity-TV-App-not-properly-downloading-recordings-from/td-p/2865553

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